Ramon is the creator of Traveling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
California Dreaming with Dad Trip Report
California Dreaming with Dad Overview
Delta 757 DCA-LAX Economy Class Review
Renaissance Los Angeles Airport Hotel Review
Exploring California's Central Coast
Exploring Los Angeles
Delta 757 LAX-DCA Economy Class Review
Exploring California's Central Coast Overview
Across both of our stays the Renaissance Los Angeles Hotel stood out as a very good airport hotel. The elite recognition was excellent, the club lounge was solid, and the buffet breakfast stood out for a U.S. hotel.
Pros- Excellent elite recognition, solid club lounge, stand out breakfast buffet for a U.S. hotel, free airport shuttle with tracking, airport adjacent location, pool and gym, and friendly service
Cons- Poor sound proofing, uncomfortable sofa bed, and no in-room microwave
We stayed at the Renaissance Los Angeles Airport Hotel before our train ride to the Central Coast of California and before our return flights to Washington DCA. For purposes of this review I will included details from both stays.
Qasr Al HosnAs the name may infer the Renaissance Los Angeles Airport Hotel is an airport hotel within a three-minute drive from Los Angeles International Airport (LAX). The location is amazing for an off-site airport hotel. About the only way the hotel could be closer is if it was attached to the LAX terminal.
Arrival and Check In
Arriving at LAX was a hot mess with construction happening everywhere in the terminal. Our bags were delivered within five minutes by Delta and we were on our way to find the hotel shuttle.
One of the best amenities of the hotel is that it offers a free shuttle. Moreover, the hotel offers the ability to track the location of shuttles via a map on the Marriott app. This was a standout feature that I hadn't seen at any other hotel. When we used the shuttle, it seemed to never take more than 5 minutes to arrive but it could take up to 10 minutes to get to the hotel because of the traffic and poor design of LAX.
At check-in we were greeted by a very friendly check-in agent. She recognized Christina's elite status and offered her the choice of a $10 dining credit or 1000 points. We were only going to have the chance to have breakfast at the hotel so we chose the points. In addition, on the weekend, when the lounge isn't open, the hotel offers elites vouchers for complimentary breakfast. During our first stay the agent apologized that there were no upgrades available. However, during our second stay we were upgraded to a One Bedroom Executive Suite and allowed to check-in early at 10 am. During both stays I thought the hotel had excellent elite recognition.
Something I appreciated about this hotel was that it had some character including interesting artwork throughout the lobby. Another example of this was a live performance by a signer at the lobby bar during check-in on our first day. Both of these are things you typically don't see at an airport hotel.
Club Queen Room and One Bedroom Executive Suite
During our first stay, we stayed in a Queen Room with access to the hotel's club lounge. The room had two queen beds, a tv, desk, and tub in the bathroom. The beds were soft and comfortable.
However, the standout feature of the room were the views of the LAX runways. We ended up having clear views of takeoffs and landings at the airport which I found fun. The standout feature though had a big draw. Throughout the night we could hear the noise from the planes taking off and landing because the room had poor sound proofing. This is result of poor planning since you would think an airport hotel would have good sound proofing.
During our second stay, we stayed in an upgraded one bedroom executive suite. The suite had one king bed and a sofa bed. Just like the first room it also features great runway views.
The sofa bed was not comfortable and I would have preferred to keep the two queen beds instead of the suite upgrade.
The suite also had a desk, tv, tub, and a mini-fridge. One odd aspect of the suite was that it had no microwave. I was disappointed that the suites in the hotel didn't have a microwave and we were informed that there was just one shared microwave for hotel guests.
The hotel offered an outdoor pool and a gym which we did not use but stopped by to check out during our stay. The pool was small and shallow but I was impressed that they offered one at all at an airport hotel. The gym was large and well equipped.
During our first stay, we had a chance to check out the breakfast buffet before our morning train ride to Santa Barbara. The breakfast buffet was impressive and the best breakfast buffet I had seen at a hotel within the United States.
The buffet offered a wide variety of cold food options including fruit (melons, strawberries, bananas), yogurt, cold cuts, lox with cream cheese, bagels, and muffins. It also included hot food options including scrambled eggs, french toast, sausages, potatoes, and bacon. The stand out option though was the fresh omelet station. The omelet options included mozzarella, tomatoes, onions, and ham.
The buffet also offers a variety of drinks including orange juice, hot chocolate, coffee, and smoothies. I liked the orange juice, was disappointed with the hot chocolate, which was too milky and didn't include enough chocolate. Christina really liked the coffee and enjoyed the guava and mango smoothie.
During our second stay, the club lounge was open so we had breakfast and dinner at the club lounge. The breakfast offerings were average and included powered scrambled eggs, potatoes, sauce, bagels, and a variety of fruit. I tried the eggs which I thought were okay and some fruit which I thought was good. Christina also enjoyed the fruit along with the sausage. Overall, this was a let down from the very good breakfast buffet but was better than other complimentary breakfasts I had within the U.S.
The area where the lounge excelled was with the evening hors d'oeuvres which were substantial enough to substitute for dinner. The first night featured chicken and gravy while second night featured penne pasta with turkey meatballs. I thought the penne pasta and turkey meatballs dish was so good that I got seconds.
The lounge also featured great plane spotting which we enjoyed during every visit. Overall, I thought the lounge experience especially in the evening was solid.
The service at this hotel was solid. I liked the staff and thought all of the staff were helpful and friendly. During our first day I appreciated that the staff recognized Christina's status, explained all of the elite benefit options and seemed genuinely disappointed to not be able to upgrade us.
The biggest area of improvement for service would be to improve the speed responding to requests. During our second stay, two of us had to sleep on the sofa bed, but there weren't extra sheets or pillows in the room. We called and asked for pillows and blankets. While the staff did bring them the delivery took a long time. It would have been good for the staff to respond faster or proactively bring extra pillow and blankets since there were four people on the reservation.
My expectations for an airport hotel are typically low. However, the Renaissance Los Angeles Airport Hotel really stood out. The hotel offered many things which are not typical of an airport hotel including an excellent breakfast buffet, interesting artwork, and a pool. This all came in addition to the great elite recognition, very close airport location, free airport shuttle, solid club lounge, and friendly staff. While there were areas for improvement including better sound proofing and quicker service this was a very good airport hotel. If you find yourself in need of a hotel near LAX I would definitely recommend the Renaissance Los Angeles Airport Hotel.