By RamonRamon is the creator of Traveling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
Flight Overview
The Apartment experience featured the best lounge I have ever visited, the best seats I have ever flown along with thoughtful design touches and amazing in-flight entertainment. Pros- Great Lounge, Stunning Seat, Thoughtful Onboard Design, Amazing In-Flight Entertainment, and Unique Amenities Cons- Underwhelming Service and Tasteless Onboard Food First Class Honeymoon Trip Report First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review 
Etihad First Class Entrance
Check-In
We pulled up to the First Class entrance at Abu Dhabi International (AUH) and were greeted by Etihad staff ready to help us with our bags. Since we had no more local cash left we decided to handle the bags ourselves. We walked into the terminal and were ushered over to seats for the check-in process. This was the first time I had ever completed an airline check-in process seated and it was a strange feeling. The agent checked in our bags and recognized our American Airlines elite status which is something I really appreciate about Etihad. Once our check-in was complete she insisted that we head through Pre-Clearance about 50 minutes before departure to make sure we didn't miss boarding. After check-in we headed through the First Class line at security which was a quick process. Once we cleared security we headed to the First Class lounge. 
Etihad First Class Lounge
Etihad First Class Lounge
Etihad's First Class Lounge is the nicest lounge I had ever visited even beating out the Virgin America Clubhouse at New York JFK. Some of amenities included a gym, relaxing chairs, and complimentary spa treatments. Because we wanted to make sure not to miss our departure we didn't have a chance to use any of these. 
Etihad First Class Lounge
However, the one benefit we did get to try was the al a carte dining. When were in the lounge they were serving breakfast which ended up being really good. We were seated at a table with great runway views.
Etihad First Class Lounge
For breakfast I ordered Kimchi pancakes and Christina ordered the Eggs Benedict. The Kimchi pancakes were very different than any other pancakes I had ever tasted. They were very savory and doughy almost like a soft flat bread crust, but I did like them. Christina also enjoyed her Eggs Benedict and said it was at the level of the one she really liked at the Al Maha.
Eggs Benedict
US Pre-Clearance and Premium Lounge
Etihad's First Class lounge AUH is located after the first layer of security but not after the second layer of security or the pre-clearance for US flights. This means that passengers have to leave the lounge early and then head through pre-clearance.We ended up taking the check-in attendants advice and leaving 50 minutes before departure which was way too early. While pre-clearance is a big benefit for most passengers it can actually be frustrating for those with Global Entry, since the process can sometimes take longer than using Global Entry on arrival. That was definitely the case at AUH. When we left the First Class lounge the terminal was crowded with people and it took us about 10 minutes to walk to the pre-clearance. Once we got to pre-clearance the entire process took us about 15 minutes since we had access to premium security and Global Entry. 
US Pre-Clearance Premium Lounge Drinks
Once we got through pre-clearance we headed to the Premium Lounge which is shared by First Class and Business Class passengers on US bound flights. This lounge was packed with people and it was a struggle for us to even find a seat. The lounge offerings were also really unimpressive compared to the First Class lounge. It offered coffee, drinks, and cold snacks only. It was better than being in the crowded terminal but a huge step down from the First Class lounge. My advice if you are flying First Class and have Global Entry would be to spend as much time as possible in the First Class Lounge.
Etihad A380 Parked at AUH
Boarding
When we arrived at the gate it was packed with people and the beautiful A380 was parked at the gate. The First Class Cabin on this flight was also full despite only four seats being full a day before departure. I assumed this was due to people getting upgraded. On this flight there was no passenger in The Residence which is Etihad's exclusive A380 experience above First Class which comes with your own apartment in the sky. When boarding commenced Etihad called First Class and Business Class at the same time which was frustrating and led to a hectic boarding process. Since we were in First Class we boarded via the upper deck. Shortly after we sat in our seats we were greeted by the onboard Chef, whom we believed was Australian. He handed us the food and drink menu and asked us if we wanted to shower onboard. We said yes to to the shower and gave our dinner orders. He also informed us that we could eat anytime starting one hour after takeoff. We asked to be served 3 hours into flight and to dine together. Once the chef left our flight attendant came by and handed us our amenity kits. The plane ended up having a technical problem which required a power restart. Before we pushed away from the gate Etihad ran a video with a Muslim prayer for the flight. Once the power was restarted, we took off for what the captain said was a 13 hour and 10 minute flight to New York JFK. 
Etihad A380 Upper Deck Boarding
Plane and Seats
The seats in the First Class cabin on Etihad's A380 are called the Apartments because they are so spacious. 
Ethiad Apartments
The cabin had 10 Apartments two of which can be lowered to connect 3K and 4K, our seats, and 3A and 4A. The cabin was quite beautiful and clearly Etihad put a lot of thought into its design. Sitting in 4K meant that I had to experience taking off sitting backwards which was strange and on takeoff almost made me feel ill but the rest of the flight I felt no difference.
Connected Apartments
There are big holes in the doors but generally the Apartments are quite private and have no overheads bins which makes each Apartment feel spacious. However, this means you can see lights from other seats when trying to sleep. The Apartment was quite large and featured a couch with a seatbelt to allow another First Class passenger to sit in the Apartment. This was great for dining since the tray table is large enough for two and Christina and I dined together for every meal. This even allowed her to stay in my apartment during turbulence because there is a seatbelt.
Ramon and Christina's Apartments
The seat itself was a large and very comfortable leather recliner. It felt like a high-end chair in a home and I loved it. The chair had numerous features some of which I did not even get to try on the flight. This included a big recline and options to change the firmness and softness of the chair. Shades were on the inside of the seat and were automatically set in the down position for most of flight which I liked.
Christina's Apartment
One downside of the seat was that it had no individual air vents. A lot of airlines do this in premium cabins and I think it makes no sense to exclude these. When we asked for water because we were hot the flight attendant asked if she should lower the cabin temp and we said yes. The seat had a ton of storage with areas hidden all around to store small items and two areas below the bench/bed. One of the hidden spaces was a drawer which stored sodas at room temperature. In this drawer there were two small bottles of water two cans of Sprite and two cans of Coke. The seat also had a vanity with a bright light which we used to store our amenity kits. Another space we didn't find until almost the end of the flight was a place to store headphones that could also fit a water bottle.
Drink Storage
The seat also had a closet with a hanger which I used after changing into my lounge wear. This further demonstrated the thoughtfulness of the Apartment design.
Closet
The Apartment also featured a bed that came out of the bench and when we were ready to sleep the attendant folded it out and added a pillow and a mattress pad. Overall, the bed was hard but certainly more comfortable than most airlines seats. I got no sleep but that had more to do with my body’s clock, noise, and light in the cabin than the seat.
Bed
Amenities and In-Flight Entertainment
When we sat at our seats there were very comfortable blankets waiting for us. 
Blanket
The flight attendant also came by with amenity kits and slippers. These kits contained very small portions of lip balm, lotion, cologne, and a toothbrush/toothpaste. Several of the amenities were made by Acqua Di Parma and I thought that the sizes were really small but the scents were really good.
Upon boarding we were also handed loungewear, made by Friend of Mine, which I thought was comfortable and unlike Singapore Airlines actually had pockets which I really liked. I appreciated that it had pants pockets but it wasn't as stylish or as durable as Singapore Airline's pajamas. I also did not like the slippers. I found them be insufficiently soft.
Friend of Mine Pajamas
When flying in the Apartments passengers have access to two large onboard bathrooms. These bathrooms had many fewer amenities than Singapore Airlines Suites. For example, there were no shaving kits and no mouthwash.
Bathroom Amenities
The real standout feature of the bathrooms though was the onboard shower which was only in one of the bathrooms. The onboard chef came around near the beginning of the flight to take shower reservations and when it was our time, we were told that we each had 15 minutes of water and that we could start and stop the shower. Etihad provided a towel along with Acqua di Parma shampoo and conditioner. The shower started off really cold but warmed up after a few minutes. It was really a surreal experience to shower in the air.
Onboard Shower
Another perk of flying in the Apartment was complimentary Wi-Fi, however, we found it difficult to connect to the Panasonic Wi-Fi and when we were able to connect it was so slow that it was almost unusable. The Apartment also offered an intuitive screen with an impressive array of options including movies, music, TV on-demand, live TV, and games. During the flight we watched Tag, Spider-Man, and Mary Queen of Scots. The selection was amongst the best I had ever seen and by the end of the nearly 14 hours we still had a lot of entertainment options.
Ethiad IFE
One of the coolest things about the TV was the ability to order food and drinks over the television. We ordered drinks through the TV during the flight and it worked seamlessly.
Food and Drink Ordering
Another fun feature of the Etihad A380 was the tail camera. During our flight we had mostly clear skies which lead to some stunning photos from the tail camera.
Etihad A380 Tail Camera
Two weak points of the in-flight entertainment (IFE) experience were the distance from the screen to the chair and the headphones. While Etihad generally nailed the design of the apartments one weak thing was that really responsive touch screen was too far to touch from the seat. To overcome this Etihad provided a controller which could also be used to watch another show or play a game. However, at times the controller froze requiring me to stand up and select content from the touchscreen. The headphones provided by Etihad had good sound quality but were small and uncomfortable. The noise cancelling was good but not at the level of Bose.
Noise Cancelling Headphones
Food and Drinks
Before takeoff we were offered our pre-departure beverages of choice along with mixed nuts. The nuts were okay and the drink we selected was champagne but the onboard chef served us Rose Champagne which was bad despite being a 2006 vintage. We switched to the Brut for the rest of the flight which was better but not good especially compared to the Krug we had on Singapore Airlines. 
Pre-Departure Beverage
For dinner I selected the lamb while Christina selected the salmon. The dinner service started with a bread course. We had a pretzel roll and a twist. The pretzel roll was good while the twist was okay. We then enjoyed an Arabic Mezze. The Tabbouleh was good while the hummus was okay.
Bread and Arabic Mezze
I found that the sides with the lamb were better than the lamb itself. The sides were flavorful and rich while lamb was dry.
Lamb
Christina did not like the salmon. She found it to be dry, bland and only ate half of it.
Salmon
After dinner we asked for the caviar course which we enjoyed. During our travels we found that Caviar really pairs well with champagne.
Caviar
In between the courses it was nice to have drink drawer since the service was slow and not attentive. The flight attendants never proactively re-filled our water. At one point the flight attendant changed the table setting removed my napkin but didn't bring me a new one. For dessert we had the camel milk chocolate mousse, which was okay, and chocolate chip cookies which were yummy.
Later in the flight, we ordered off of anytime grill menu and I had the steak frites and Christina had the steak sandwich. I thought the steak was a bit rubbery and the fries were okay. Christina thought the steak sandwich was also only okay since it was a bit dry. We tried multiple cocktails and they were all really bad. We tried all three red wines and they were all decent but our favorite was the Bordeaux.
Onboard Lounge
When the flight attendants were changing our seats into bed mode we went and hung out in the onboard lounge. This is a shared space accessible to passengers in the Apartments and Business Class. It had leather padded seats and a television. We tried to order food and drinks here but were told this wasn't allowed. This was frustrating because I had seen other bloggers served food and drinks in the lounge. Not allowing food and drinks really limited the utility of the space for anything other than socializing with other passengers. While we were in the lounge, we did meet another nice couple that were also heading back to the United States after time spent in The Maldives. Overall, the dining experience was poor especially for First Class. While there was a wide selection, I found many of the dishes were of poor quality.
Service
The service on Etihad can be best described as underwhelming. No one was rude but it didn't feel like they went above and beyond in delivering service to First Class passengers. For example, early in the flight the onboard chef came by to take our orders and ask us if we wanted to shower. However, he didn't offer us any specific options for the shower reservation or explain how the process worked. This led to us being randomly called to shower during the flight. We also noticed that the meals all started with a caviar course with only one type of caviar offered so we didn't bother ordering it until our main course arrived and we hadn't been served the caviar course. We asked the chef and he said that it was something they only served when asked. This wasn't something he mentioned when he walked us through the menu. Another example was that we were never asked if we wanted breakfast. Instead, the flight attendants came around asking us to get ready for landing. Furthermore, the Etihad service was slow and not at all customized. In one case our dirty dishes weren't collected until 40 minutes after our meal was done. Also, we mentioned to the flight attendant that it was our honeymoon but during the whole flight there was no recognition. The food service was supposed to be dine on demand but every time we ordered food the flight attendants seemed to get annoyed and towards the end of the flight Etihad starting running out of food. Part of the problem is that the First Class cabin was full with about nine passengers served by two flight attendants and an onboard chef helping to prepare the food. At times they seemed overwhelmed.
Arrival
About 45 minutes out from landing the flight attendants allowed the blinds to be put up again and came around with hot towels. I found flying Westward during the day nonstop much easier and less exhausting than our trip to Singapore. One weird thing we found out near arrival is that one person on Etihad flight was also on our flight Singapore Airlines Suites flight to Singapore. About 30 minutes out Etihad turned off IFE which I did it like. We made a hard landing at 3:50 pm and got to the gate at 4:05 pm about 5 minutes late. The staff opened the door and allowed the passengers in the Apartments to deplane first. Finally, when we arrived at baggage claim Etihad unloaded the business class bags before the Apartments something which I found frustrating. 
View on Arrival to New York City
Take Away
Our experience flying Etihad Apartments onboard the A380 was very inconsistent. On one hand Etihad had the best First Class lounge I have ever visited, the best seat I had ever flown in, stunning design choices, amazing inflight entertainment, and unique amenities including an onboard shower. However, on the other hand the execution by the staff was poor with underwhelming service and tasteless food which we often found to be too dry despite having an onboard chef. Etihad's ground service, and inflight hard product on the A380 have the potential to be among the best in the world but Etihad needs to improve its execution including its staff training and onboard food and drinks. 
Etihad A380 Parked at JFK
0 Comments
By ChristinaChristina writes and edits Travelling Companion. Her writing covers expeditions, food, and culture for the blog.
First Class Honeymoon Trip Report
First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review
Exploring Abu Dhabi Overview
Ministry of Presidential Affairs
We were only in Abu Dhabi for a day and a half, but in that short time the city made a lasting impression. This was our first experience inside a middle eastern country, which was an especially unique experience since we were there during Ramadan. Our adventure in the city showed Abu Dhabi as a city with intricate architecture, new infrastructure, strict conservative culture, and a mixed welcome from the locals.
Mural
Attractions
Qasr Al Hosn It was late when we arrived in Abu Dhabi, so we only were able to visit one place before heading to bed. Qasr Al Hosn is an old fort inside the heart of city that is now used as a museum. We arrived at night and saw the building was lit up beautifully. When we pulled up from our Uber, we were a bit taken aback as there were military people with automatic riffles surrounding the whole campus. When they saw we were concerned, the guards gave us a friendly gesture signaling that it was okay for us to continue inside. 
Qasr Al Hosn
Once inside, we were greeted by a few Emirati women, dress in their traditional clothes. At that time, we thought they were probably dressed this way for their job, but as we continued to venture through the city, we realized Emiratis dressed in their traditional garb as their daily wear. This made it very clear which people were immigrants or visitors, versus which people were Emirati.
Qasr Al Hosn
The Emirati women first spoke to me in Arabic. After learning that my Arabic vocabulary is limited to about ten words, the women switched to flawless English and said they couldn’t believe I wasn’t Emirati, or at least Arabic. When they found out I was of Mexican decent, the women kept questioning if I was at least part Arabic. This was an experience that continued during the entire trip in the UAE.
Qasr Al Hosn
As we continued through the museum, we learned a bit about the history of the UAE, the culture, and so on. While the museum was light on content, the architecture was stunning.
House of Artisans Exhibit
Tickets included a second museum close by, House of Artisans, where they had a showing of the traditional making of coffee (which was quite delicious), and how traditional Emartis used to basket weave when they were nomads. Compared to other museums we have visited around the world these museums did not have a lot of content. I also noticed throughout the museum, there was a noticeable dearth of information regarding the contributions women made to UAE history.
Coffee Making
Sheik Zayed Grand Mosque
Sheik Zayed Grand Mosque
We only had one full day in Abu Dhabi and Sheik Zayed Gran Mosque was our first stop. The mosque was another beautiful piece of architecture, but there wasn’t a tour guide or a pamphlet to understand what we were viewing.
Sheik Zayed Grand Mosque
When we entered the building, there was several rounds of security check points including guards with semi-automatic weapons, then a person checking the clothes that we were wearing to see if the guests were dressed appropriately. I thought I did a good job finding loose conservative clothing but my top which had ¾ sleeves were called out as inappropriate. So, I was pulled from the line, sent to a dressing room where ladies provided me a robe to wear during our visit.
Sheik Zayed Grand Mosque
After we saw the mosque, we were starving. There was a small café at the entrance of the mosque, that was covered head to floor in heavy black drapes blocking the general public from viewing inside. This was common practice in food areas during Ramadan. This allowed tourists to eat between sunrise and sunset, without insulting Emirates practices during the religious month. Inside the cafeteria was basic food and basic décor. The quick stop did its job to fuel us up as we kept going for the day.
Sheik Zayed Grand Mosque
Louvre Abu Dhabi
Louvre Abu Dhabi
The second stop of the day was the Louvre Abu Dhabi. I was very intrigued to see what this Louvre part 2 was all about. I spent a summer in Paris during my junior year of college studying art history, and was able to navigate the halls of the Louvre without a map by the end of my time in Paris. When I found out there was another Louvre, I did a bit of digging to figure how this came to be.
Louvre Abu Dhabi
Since UAE is a newer country, and relatively new with wealth, the country is using global brands (like the Louvre and the Guggenheim) and paying the rights to the well-established names to create recognition and legitimacy in arts, science, and philanthropy.
Louvre Abu Dhabi Artwork
The Louvre Abu Dhabi is a beautiful piece of architecture, filled with light, bright, and open space. The majority of the art inside the museum is borrowed or bought from other museums. I was expecting the dominant form of the art to be Middle Eastern, but the collections were heavily westernized, followed by east Asian pieces, then collections from Africa. The museum reminded me of The British Museum, but with better technology and layout.
Louvre Abu Dhabi Artwork
Towards the end of the visit, we were approached by a local Emirati woman telling us that we had to speak with her to give our opinions of the museum. The questionnaire did not feel optional, but rather a forced conversation, and the woman’s tone was demeaning. This was extra nerve racking since there were security guards walking around the entrance and exits of the museum carrying weapons.
Louvre Abu Dhabi George Washington Portrait
Overall, the museum was a really lovely place to spend some time in, but didn’t connect with the original Louvre in any way.
Emirates Palace Hotel
Emirates Palace Hotel
The third stop of the day was the Emirates Palace Hotel for afternoon tea. The hotel’s architecture is one of grandeur, invoking thoughts of palaces and sultans. Opulence continued throughout the inside with over-the-top decor filled with gold and crystals. Everything around seemed to be dripping with wealth. Most of the hotel guests in the lobby seemed to be locals gathering together, ready to break their fast. The locals were dressed head to toe in their local garb, with added bling, like Rolex watches, designer shoes, and jewelry with diamonds and gold.
Emirates Palace Hotel
The location for afternoon tea was in a small café that had a spot which overlooked the sea. We told the waiter that we were here for high tea. They provided Ramon with a tea, and me with a latte, topped with drinkable gold leaf flakes. High tea also came with a tower of small snack sandwiches and sweet treats. We were impressed with the presentation and the amount of food that came with afternoon tea. The food and drinks were good, but not memorable. Over all, the afternoon tea experience was a good way to relax and decompress.
Emirate Palace Hotel Afternoon Tea
After we had the food, we walked around the property and saw there were small markets built inside the hotel. Some of the stores were filled with high end luxury goods, and others were marketed for tourists. While we were in the store for the tourist, the staff member watched us closely. The staff member aggressively suggested that I should buy a scarf to cover my hair, and made it clear that he thought it was not appropriate for me to be with Ramon. Shaken up, we left the store and the hotel.
Emirates Palace Hotel
Souk
Ramadam Kareem Sign
Our last stop for the day was to visit a souk that was recommended to us by the hotel concierge. Souk is a marketplace in the Middle East, the location where we could buy some gifts and tokens to take home and remember our time in the UAE. When we arrived at the souk, the entrance was again guarded with men with guns.
Souk Abu Dhabi
The inside of the souk had a lot of different little kiosks where you could buy goods like rugs, gold, perfume, and food. I was a bit surprised how much of their goods were imported. It was hard to find things that were made in the UAE. We casually looked around and found a few gems that we brought home. After visiting the souk, we went back to the hotel and packed for our return trip home.
Souk Abu Dhabi
Take Away
Abu Dhabi Skyscrapers
The UAE was an interesting country, and our first experience in the Middle East. The trip was especially unique as we were able to visit the UAE during Ramadan. Abu Dhabi, the capital of the UAE, is a conservative city trying to balance their devotion to religion and their desire to attract tourists from around the globe. The best part of this city was the stunning architecture and sleek infrastructure. The privilege to travel and experience another culture and way of life is never lost to me. But, the majority of the experiences we had with local Emirates were filled with tension. The only warm welcome we received was from the ladies working at Qasr Al Hosn. Otherwise, we were feeling as if we were disrespectful for not having me cover my hair, or having a non-Emirate Black husband. It was never out of my mind that we were being watched and followed. I think other tourists could have a better experience if they don’t “pass” as a local. We watched other tourist move around the city without judgmental looks. It was especially nerve racking knowing we were being watched and constantly seeing guards around with guns. While we hear the city of Dubai is more liberal and welcoming, returning to the UAE is not high on our list.
Abu Dhabi Skyline
By RamonRamon is the creator of Traveling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
Hotel Overview
During our short stay the hotel's amenities, dining, butler, and concierge services exceeded our expectations and showed us why this is a luxury hotel. Pros- Two Private Pools, Private Beach, Amazing Butler Service, Great Sea Views, Helpful Concierge, Great Honeymoon Recognition, Unique Breakfast Options Cons- Poor Check-In, Limited Elite Recognition, Insufficient USB Plugs, Uncomfortable Bed First Class Honeymoon Trip Report First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review 
St. Regis Abu Dhabi
Location
The St. Regis Abu Dhabi has a prime location on The Corniche, which is a strip of beach front property with restaurants, walking, and biking paths located in the heart of Abu Dhabi. The hotel is very large occupying two towers, with approximately 50 floors, and a presidential suite which connects the two towers. 
St. Regis Abu Dhabi Location
Arrival and Check In
Our stay at the St. Regis Abu Dhabi was short. We only stayed two nights arrived in late afternoon on the first day of our stay and left in the early morning on the third day. To get to the hotel we took a private car from Al Maha to the St. Regis Abu Dhabi which was about a two hour uneventful drive. When we pulled up to the hotel, I was impressed by the size of the two skyscrapers which the hotel occupied. The guest rooms of the hotel are located on floors 33-49 while the check-in, dining, and amenities are on or accessible via the ground floor through floor 3. When we walked into the lobby of the hotel we were blown away by the glitz and glam. At the center of the lobby was a marble staircase with multiple chandeliers. Below the staircase was a huge painting which served as the focal point of the room. Later on, our butler let us know that the designers of the hotel intended this to mimic the staircase on the Titanic. The hotel also added a grand piano below the stairs to continue the Titanic theme. This kind of glitz and attempt to emulate historic elements of the world is something we would see a lot of in Abu Dhabi. 
Prior to our arrival, we were upgraded to a Superior Sea View Room even though all of the suite types were still available on the website. Since were weren't upgraded in advance we wondered if we would get a suite upgrade during check-in. At check-in the agent made it seem like a big deal that we got a Superior Sea View Room. Even though as a Marriott Platinum Elite Christina should have received an upgrade to one of the numerous suites still available. We were even more disappointed since this was our honeymoon. The agent said that since it was our first time at St. Regis Abu Dhabi she would only upgrade us to better room not a suite. Also, she never mentioned the Platinum welcome amenity or thanked Christina for her loyalty as a Platinum elite. It was also a strange check-in process since she spent the entire time talking about the Philippines and did not walk us through any of the hotel’s amenities. At check-out we asked about the elite welcome amenity. The agent did not apologize for not offering a choice at check-in and said the options were points or breakfast. We were really disappointed by the poor check-in process and elite recognition at this hotel.
Superior Sea View Room
When the check-in process was done our bags were whisked away and showed up at our room minutes later. Upon entering the room, we were greeted by a dove towel, real flower petals, chocolate treats, and a bottle of red wine which was a nice touch by the butler team in celebration of our honeymoon. 
Honeymoon Welcome Amenities
The room was a larger than the standard size room with a TV, couch, desk and closet. The room also had a king size bed. The bed was not very comfortable and the pillows were way too flat.
King Bed
The room was decked out in marble and at the center of the room was a crystal chandelier. The chandelier had a very nice design and the same level of glitz found throughout the hotel.
Chandelier
A big downside of the room was that it had only one USB plug and no universal plugs which meant we needed to use our converters.
Sea View
The highlights of the room were the sea view and the bathroom. From the room you could see one of the pools, The Corniche Beach, and the Persian Gulf.
Tub
The bathroom was large for a non-suite room. It featured two vanities and sinks along with a shower a separate toilet, and a tub. A unique feature of the bathroom was the TV built into the mirror. This was the first time I had ever seen this and added to the luxurious feeling of the hotel.
Double Vanity with TV
Amenities
One of the amazing things about this hotel was the availability of resort amenities in the middle of a major city. The hotel had two pools one below the towers and another across the street next to the resort's private beach and accessible through an underground passageway. The hotel also had a direct connection to the mall. 
Private Pool and Beach
In the private beach area, there were three restaurants two of which were owned by the hotel and one Cuban restaurant that was under renovation. This area also had a kids club, a gym, and a swim up bar accessible via the pool.
One thing we did notice on our walk over to the private beach area was a bar and nightclub that was closed due to Ramadan. I appreciated that the hotel let us you know about the Ramadan rules with a guide of do's and don'ts including no dancing or singing in public. 
Hotel Ramadan Guide
Our butler invited us to sabering in the St Regis Bar which was offered by invitation only, unlike at the St. Regis Maldives, and was behind a curtain for Ramadan. Our butler let us know that normally the sabering would take place in the lobby with the grand piano playing Celine Dion's My Heart Will Go on. The sabering at this hotel was done by a woman which was nice to see. She asked us if we had ever seen sabering and when we said we saw it at the St. Regis Maldives she said, "I bet it wasn't done by a woman". She then walked us through the history of the sabering tradition this time focusing on Mrs. Astor and her desire to have a party for 400 people and sabering to welcome the guests. Once the sabering was done we were offered champagne and provided light snacks.
St. Regis Bar
Dining
Because of our short stay and early flight the morning of our checkout we only got to have one meal at the hotel which was breakfast on our second day. The breakfast at the hotel was primarily buffet with a small made to order menu with items such as an Eggs Benedict. One of the great things about this breakfast buffet was the unique breakfast items. For example, there was a poached pear with hint of cinnamon and apple sauce. Also, there was veal bacon which was salty and not good.
Another unique item was the green apple juice. It wasn't as sweet as red apple juice and I think I prefer red apple juice.
Breakfast Buffett Juices
This was a really good breakfast with a wide selection and unique items.
Service
Prior to our arrival, we reached out to the concierge staff for suggestions of activities in Abu Dhabi and the cost of transportation. The concierge staff provided us with numerous suggestions for Abu Dhabi including the prices and offered the hotel’s vehicles for transportation. We decided to go with the transportation to hotel arraigned by Al Maha and take the Uber to the airport because of the high-prices offered by the concierge staff at the St. Regis Abu Dhabi. When we got to the hotel, we took full advantage of the concierge staff again to map out our only full day in Abu Dhabi and the person who helped us was amazing. He knew all of the sights of Abu Dhabi and was able to quickly get us a reservation at the Mosque and at afternoon tea at Emirates Palace. He also saw us when we returned to the hotel for the night and remembered that he had helped us and our itinerary for the day which was quite impressive. Our butler service was just as impressive. He and his colleagues made us really feel welcome with the honeymoon welcome amenities and decorations. Shortly after our arrival he came by to and welcome us to the hotel. He gave us a rundown of his services including complimentary coffee/tea and free pressing of two items per day then set us up with the sabering reservation. Later on, he saw us in the elevator and we let him know we were walking around the hotel and he said he would show us around. He spent 20 minutes showing us all the amenities of the hotel including going outside in the heat to the private beach in his multi-piece suit. Finally, he left us a parting gift of food. In general I am still not sold on the benefit of having butler service but I liked the service much better at the St. Regis Abu Dhabi then at the St. Regis Maldives. I think this was driven by the fact that we had other options outside of the hotel and didn't have to rely on the butler for all of our planning and meal reservations.
Take Away
The St. Regis Abu Dhabi did so much to make this stay feel luxurious. This included the extensive marble and chandeliers, wide array of amenities for an urban hotel, and the outstanding service by the concierge and butler staff. While the check-in and limited elite recognition were frustrating, I would still consider staying at The St. Regis Abu Dhabi on a future stay in Abu Dhabi when I would hopefully have more time to explore the amenities and dining. By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
Flight Overview
The comfortable seats, solid amenities, and variety of onboard food and drinks were not enough to make up for the ancient IFE and horrible arrival experience in Abu Dhabi. Pros- Comfortable Seats, Variety of Onboard Food and Drinks, Very Friendly Service , Restaurant Dining Experience Cons- Bad Airport Lounge Experience, Poor Boarding Experience, Non-Functional Wi-Fi, Ancient IFE, Poor Quality Headphones Horrible Arrival Experience First Class Honeymoon Trip Report First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review
Leeli Lounge
Once we got to the airport we headed straight for the airport's only lounge called the Leeli Lounge. This is the premium lounge of business and first class passenger departing Male airport (MLE). The lounge had a large seating area with view of the runway which I enjoyed. The lounge was fairly empty but uncomfortably warm. The lounge had its own bathrooms but no showers. 
Leeli Lounge
The lounge had a wide variety of food options including snacks, fruit, rice, vegetables, and pasta. It also had a variety of deserts including chocolate biscuit pudding, cookies, and cakes.
Leeli Lounge Seating
Generally, the food looked and tasted unimpressive. We tried the egg salad sandwich and rice and found them to be dry. All of the food and drinks in the fridges were room temperature. We tried the cookie which was tough and the brownie which was the soft. The brownie ended up being the only good food item we tried in the lounge. We decided to skip most of the food and decided to wait to have a full meal until we were on the plane. The lounge wasn't impressive and I wouldn't arrive early to take advantage of this lounge.
Leeli Lounge Food
Boarding
Boarding took place exactly one hour before the departure time. The process was annoying since it involved boarding, waiting in a bus, then taking the bus to a plane parked on the tarmac. 
Male Airport Gate 4
We ended up waiting on the bus for about 30 minutes. When the bus arrived, we were the first passengers off and the first to board the plane.
Boarding Bus
The one cool thing about boarding via a bus is that we were able to get a view of the plane from the tarmac.
Etihad A320
Plane and Seats
There were 16 business class seats on this plane arraigned in a 2-2 format. The legroom on the seats were incredible. I was able to cross my legs and not touch the seats in front. Each seat also had a reading light, headrest, footrest, and substantial padding. The seats also had universal charging at each seat and a screen in the armrest. This seat was a very comfortable way to fly for this approximately 3 hour flight and put U.S. domestic first class seats to shame. 
Etihad A320 Business Class Cabin
When boarding was done there were a total of four business class passengers and economy was completely full. We were also informed by a flight attendant that one of the business class passengers was the Etihad CEO Tony Douglas' wife. She was very friendly and excited to greet us when she found out that we were Americans and spoke English. She gave us recommendations on site to see in Abu Dhabi which we appreciated. This is the first time that I have ever flown with a spouse of an airline CEO. Though I felt the flight attendants delivered consistent servicer in the business class cabin. We ended up departing at 6:30 pm 15 minutes early.
Etihad A320 Business Class Seat
Dining
Shortly after sitting down we were offered a pre-departure beverage. Christina asked for champagne but was informed because the champagne was left onboard the aircraft overnight it was not yet chilled. Instead I had orange juice and Christina had red wine. I liked the orange juice while Christina found the red wine to have a sharp ending. The flight attendant also came around with a hot towel. Because of the warm weather it would have been nice if the towel were colder. 
Hot Towel
Once we leveled off the formal meal service started with mixed nuts. I did not like the that nuts weren't warm and thought they lacked flavor.
Mixed Nuts
The three course meal service included choices between two starters, three mains, and three deserts. For the starter Christina and I both chose the Arabic Mezze. For the main I chose the Spinach Fettuccine while Christina chose the Spiced Tuna. For desert I had the pineapple tart while the flight attendant created a special desert for Christina with Amaretto and vanilla ice cream.
Menu
We both liked all of the Arabic Mezze with the exception of the bread. We found it to be quite fresh and flavorful. Christina summed it up well, simple but well executed.
Arabic Mezze
I liked my main dish the Spinach Fettuccine and I found it to be very creamy, fresh, and healthy.
Spinach Fettuccine
Christina thought the Spicy Tuna was too spicy and dry.
Spicy Tuna
I found my tart to be too sweet while Christina loved her dessert. She thought that the Amaretto and vanilla ice cream tasted like an adult ice cream float. Also, with desert we both had the chilled champagne and really liked it.
Outside of the food itself I was impressed by the dining experience. For example, the service included white table cloths, printed menu, Etihad branded glasses, and Etihad branded condiments. This felt like restaurant dining and really drove the sense that Etihad was going for a luxurious experience.
Amenities and IFE
When we boarded the plane waiting at our seats were a pillow and blanket. The pillow was well designed and decked out in the Etihad colors while the blanket was soft and comfortable. The blanket and seat were comfortable enough for Christina to take a 30 minute nap. 
Etihad A320 Busines Class Seat and Amenities
In business class we also had access to a limited amount of complimentary Wi-Fi. However, even when we got into the areas where it should have been able to connect there was not Wi-Fi service.
Etihad 2019 Wi-Fi Coverage Map
The in-flight entertainment (IFE) system onboard this plan was call E-Box and was very old. The screen had bad resolution and the touchscreen was not very responsive so we used the remote. However, the remote was located next to my right hip which was frustrating since I constantly hit the remote while sitting. Despite having a decent selection of movies, the selection of TV shows was very limited with no full seasons. Additionally, the headphones provided by Etihad were really bad and at one-point Christina heard a hissing so we ended up using our own headphones.
E-Box IFE
Service
We received a very warm greeting from the primary flight attendant serving our cabin. She asked where we from, recognized that we were American Airlines elites, and thanked us for flying with Etihad. She was from Ireland and was very friendly. When she saw that Christina and I we were playing with the seats she explained how the seats worked. She informed us that the seat power only worked after takeoff and that the screen came out of the armrest. Service was very friendly but slow given that there were only four people in business class cabin. Outside of meal service she spent most of the flight talking. She offered to give us recommendations on what to do in Abu Dhabi but forgot. However, she did send us on our way with a big bottle of water. Overall, I found the service very friendly but not as polished as Singapore Airlines. Arrival We arrived at a remote stand 15 minutes early. I was surprised that even at Etihad's hub we did not arrive at a gate. We were reminded upon landing that it was Ramadan and that we could not eat, drink, or smoke in public during the daylight. We knew by this warning that our experience in Abu Dhabi was going to be different. Before we left the plane, we were handed Fast Track certificates for immigration. One improvement over the departure was that on arrival we had a business class-only bus. 
Etihad Abu Dhabi Fast Track
Once we got to the terminal we had the strangest immigration experience I have ever had. While the standard immigration line was short we still stood in the Fast Track line but the immigration officers refused to serve us. Instead they made us get into the regular line and wait. Almost all of the immigration booths were staffed and we were the only people in line but they still refused to serve us. Instead during our wait of about 10 minutes they high-fived and chatted with their co-workers. When we were finally served the officer was unfriendly and dismissive. Our terrible arrival experience did not end there but continued as we passed through customs. As we passed through customs an officer tried to separate Christina and I. He stopped me and started to pepper me with question. When Christina stopped to intervene he told her to keep walking assuming that we weren't together. The questions finally stopped when he saw my American passport and let me go. After this experience I couldn't help but wonder if my skin color led to this prejudice and treatment. One thing I know for sure is that this arrival experience didn't make us feel welcomed in Abu Dhabi.
Take Away
This flight felt very disjointed with a bad ground experience in Male and and Abu Dhabi contrasted with very friendly service onboard. While some of these are not directly in Etihad's control the airline does have direct control over the Wi-Fi, IFE, and boarding all areas where the airline needs to improve its A320 experience. Next time I find myself needing a short or medium haul flight in the Middle East I would probably try one of the other major Middle Eastern airlines like Qatar or Emirates. By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
First Class Honeymoon Trip Report
First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review 
Ramon and Christina in Dubai
Introduction
After a lot of planning and saving our miles and points Christina and I embarked on our amazing First Class honeymoon to Asia in May 2019. During our honeymoon we went to Singapore, the Maldives, and Dubai and Abu Dhabi in the United Arab Emirates(UAE). The goal of this trip was to get to the Maldives, an island nation in the middle of the Indian Ocean. I first heard about the Maldives in the documentary film The Island President in 2012. After being blown away by the beauty of the islands, I committed to one day visiting the Maldives. It wasn't difficult to convince Christina that this beautiful remote island destination should be the place for our honeymoon, that we should fly international First or Business Class, and that we should stopover in Asia since neither one of us had ever been to Asia. The changing political climate in the Maldives which moved closer towards dictatorship as our planning was underway almost led us to go to another destination such as Thailand or the Seychelles. In the end the Maldives held new elections in 2018 and we ended sticking with our original plan to go to the Maldives. The Maldives was even more gorgeous than I had imagined. It was a great place for the seclusion we desired during our Honeymoon. However, some of the places we envisioned just being stopovers also left significant impressions on us. In the case of Singapore it was a very positive impression and it ended up being our favorite city we have every visited together. In the case of the United Arab Emirates (UAE) the impression was negative and we are unlikely to visit again. Booking Flights For our honeymoon we set out well in advance saving all our our miles and points to ensure that we would fly the long haul segments to the Maldives in First Class and all of the shorter segments in Business Class. We also wanted to try out two of the best First Class products in the world for traveling companions; the Singapore Suites and the Etihad Apartments. Both of these products allow traveling companions to connect suites, sleep side by side on beds, and dine together. While I will leave the full details for the reviews I can tell you we were very impressed and neither product disappointed. 
First Class Honeymoon Flight Routing
Singapore Airline's Suites are only on their flagship A380 aircraft. In the United States the airline only use this aircraft to serve New York John F. Kennedy International Airport (JFK) via Frankfurt International Airport (FRA). This meant to start off our trip we had to fly from Washington D.C. to New York JFK. For this flight we booked a Delta First Class tickets for 12,000 SkyMiles and $5.60 taxes and fees. You should know that SkyMiles fluctuate in price generally based on the actual cost of the ticket. These tickets were selling for $161.20 each meaning we got a value of 1.03 cents per mile which was a mediocre value for SkyMiles. However, at the time we didn't plan to fly Delta for a while and the overall SkyMiles cost was low so we went ahead and used our SkyMiles.
Delta CRJ 900
For the next leg of the trip in the Singapore Suites the only redemption option was utilizing Singapore Airlines Kris Flyer miles. We booked the tickets from JFK-FRA-Singapore Changi (SIN) for 120,000 Kris Flyer miles and $65.80 SDG (~$49.22 USD) each. These tickets were selling for $8,415.78 USD each meaning we got an amazing value of ~7 cents per mile! For the complete details on how we booked these tickets you can read my post on the booking process here. Since the time we booked these tickets the cost on this route has increased to 132,000 miles per ticket which I believe is still a great value.
 Singapore Airlines A380
To get to the Maldives from Singapore we flew in Business Class on Singapore Airlines affiliate Silk Air since there were no First Class flights available on this route and the timing of the Silk Air flight worked better than the mainline Singapore Airlines flight. For this flight we booked the tickets using 39,000 Kris Flyer miles and $49.80 SDG (~36.88$ USD) in taxes and fees each. These tickets were selling for $1,416 USD each so we got a great value of 3.54 cents per mile.
Silk Air (Singapore Airlines) A320
For our flight from the Maldives to the UAE we chose to flying Etihad from Male Veleana International Airport (MLE) to Abu Dhabi International Airport (AUH). Even though we were heading to the Dubai desert for this leg of the trip, we decided to fly into Abu Dhabi because Etihad had a non-stop flight from MLE and we could use our AAdvantage miles. We booked this flight for 30,000 American Airlines AAdvantage miles and $51.40 in taxes and fees. These tickets were $1,480 per person meaning we got a great value of 4.76 cents per mile.
Etihad Airways A320
Etihad's Apartments are only on their flagship A380 aircraft and JFK is their only U.S. A380 destination. For this flight we booked the Apartments using 115,000 AAdvantage miles and paid $49.31 in taxes and fees. The tickets were selling for $8,535 meaning we got an amazing value ~7.38 cents per mile. For the complete details on how we booked these tickets you can read my post on the booking process here.
Etihad A380
For the final flight to Washington Regan National (DCA) from JFK we bought two First Class tickets on Delta. We chose Delta because the timing of the flights gave us a buffer in case our Etihad flight was late, the Delta terminals at JFK are near the Etihad's terminal 4, and we could access the SkyClub during our wait. We booked these two First Class tickets for $197.30 each. We each earned 855 SkyMiles, 750 Medallion Qualifying Miles, and 171 Medallion Qualifying Dollars.
Booking Hotels
For our Honeymoon we chose to stay only at Marriott luxury hotels since Christina has Marriott Platinum Status. In Singapore there are numerous Marriott hotels bookable with points including The St. Regis Singapore and the W Senosta Cove. However, for our trip we decided to book the JW Marriott Singapore because of its central location. We booked the JW Marriott Deluxe Room for $436 SDG (~$322 USD) per night. Christina earned 50,082 total Marriott points. 
Delta 717
JW Marriott Hotel Singapore South Beach
Marriott has multiple luxury properties in the Maldives including the W Maldives and the JW Marriott Maldives. However, for our stay in the Maldives we chose to stay at The St. Regis Maldives Volmmuli which is considered one of the best points hotel in the world and one of the best hotels overall in the Maldives. This hotel is located on a secluded atol about a one hour seaplane ride from Male, Maldives. We booked the Garden Villa for five nights at 60,000 points per night with the fifth night free, for total of 240,000 points, along with $1,450 in taxes and fees including the cost of the roundtrip seaplane ride. The cost of the Garden Villa was $1,473 excluding taxes and fees meaning we got a fantastic value of 3.7 cents per Marriott point. Please note that in the intervening time Marriott has implemented category 8 and peak and off-peak pricing. This means that the price of an award redemption at The St. Regis Maldives can range from 70,000-100,000 points. We also booked this reservation as a part of Marriott Points Advance which allowed us to lock in the price of the room before it increased. However, in the intervening time Marriott has Points Advance to only allow the member to hold a room and not lock in the price.
The St. Regis Maldives
Marriott has a large number of luxury hotels in Dubai including the Ritz Carlton Dubai and the W Dubai-The Palm. However, we decided to stay at Al Maha located in the desert about an hour outside Dubai because we wanted the seclusion of the desert experience and looked forward to enjoying the all inclusive food and activities. We booked a one bedroom Bedouin Suite for 60,000 Marriott points per night, for a total of 180,000 points, plus 60 AED (~17 USD) in taxes and fees for the whole stay. The cost of the garden villa was $870 per night excluding taxes and fees meaning we got a great value of ~1.5 cents per Marriott point.
Al Maha Dubai
Finally, for our stay in Abu Dhabi there were a number of Marriott luxury hotels available including The Edition Abu Dhabi and The St. Regis Sadiyaat Island Resort. However, we decided to stay at The St. Regis Abu Dhabi so we would have an opportunity to easily explore the city. We booked the Superior Room for $590 AED per night (~$142.33 USD). Christina earned 6,773 Marriott points.
The St. Regis Abu Dhabi
Summary
We had an amazing time on our First Class Honeymoon! We can't wait to share the photos, videos, stories from Singapore, the Maldives, Dubai, and Abu Dhabi! We felt very blessed to have had this experience and hope sharing some of our adventures will inspire you to travel when it safe to do so again or just bring a light hearted story for you to enjoy during your day. Let the First Class Honeymoon trip report begin! |
Archives
February 2024
Categories
All
|
RSS Feed