Delta 757 Los Angeles International (LAX)-Washington National Airport (DCA) Economy Class Review2/17/2024 By RamonRamon is the creator of Traveling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
California Dreaming with Dad Trip Report
California Dreaming with Dad Overview Delta 757 DCA-LAX Economy Class Review Renaissance Los Angeles Airport Hotel Review Exploring California's Central Coast Exploring Los Angeles Delta 757 LAX-DCA Economy Class Review
Flight Overview
A fast tail wind shaved nearly an hour off of this cross-country flight while the strong Delta Comfort+ offering made the experience enjoyable. Pros- Strong Loyalty Recognition, Complimentary Economy Meal, Premium Comfort+ Snacks, Amazing Legroom, Strong In-Flight Entertainment, Early Arrival Cons- Exit Row Seat Restricted Width and Immovable Armrest, Poor Ground Experience 
Delta Boeing 757
Check-In
I checked in a 5:30 am and no one was in the line. I was thanked for my loyalty and annoyingly pitched a Delta credit card. It was so early that no one was in the pre-check line! 
Delta Self-Check In Kiosks
At the time of my flight in February 2020 LAX was a construction zone with an open ceiling and a big mess. This was all a part of the massive, and still undergoing, renovation of Terminal 3 which was very much needed since the terminal at the time of trip looked really old and in need of a major refresh. The circular design and age of the terminal reminded me of the old Terminal A at DCA airport.
Delta Terminal B
I went to the Sky Club which at the time was unimpressive but since has undergone a major renovation. The renovation included adding a Sky Desk and the renovated version opened in April 2022 right on schedule. Overall, the construction and weak Sky Club made for a poor ground experience though I suspect that has significantly improved since my flight.
Delta SkyClub Sign
Boarding
I got an alert that my flight was departing 10 minutes early. Something that also happened to Christina's flight the day before and can be very frustrating for any who left the gate to grab food or explore the terminal. The flight from LAX to DCA on the Boeing 757 is designated as a premium Delta One flight. The means that there is enhanced service including meals in economy and lie flat seats. As a Delta Silver Medallion I was eligible for a same day upgrade to Delta One, however, on this popular route I didn't stand a chance of being upgraded. On the day of departure there were five open Delta One seats and five passengers were upgraded including 3 at the gate. At the gate I was 21 of 28 for an upgrade. However, I did end up getting "upgraded" to Delta Comfort+ which is Delta's extra legroom economy seat and treated as a separate cabin on Delta. I was 3 of 5 on the Comfort+ upgrade list and all but one of us got upgraded to Comfort+. Since there were middle seats remaining, I assumed that the last person asked for only an aisle or window seat.
Plane and Seat
My Comfort+ seat was 18E which is one of only two seats in row 18 and located at the very front of the Comfort+cabin. This seat was technically a middle seat but was really an aisle seat since it is in the exit row and there were only two seats. 
Comfort + Seats 18 D and E
The seat was really spacious with enough legroom for me to get up and move around which out bumping into anyone. These seats had a great location away from the rest of the economy cabin and the closest to the boarding door. The seats were also the closest to the bathroom which gave the perk of quick access to the bathroom but also came with the downside of a smelly bathroom towards the end of the flight. I also really liked that the seat had a bi-fold and moveable tray. This made it really easy to get up during meal service without having finished all of my food and drinks.
The biggest downsides of the seat were the lack of under seat storage, an immovable armrest, and smaller width because the in-flight entertainment (IFE) is stored in the armrest. The IFE storage in the seat was annoying and meant that during takeoff and landing I was unable to watch the IFE. The two seats shared one power plug and because they were in the exit row only had a tiny exit row window. Despite these downsides I would recommend 18E and 18 D as perfect seats for traveling companions since they are isolated from the rest of economy cabin. 
Boeing 757 Bulkhead
There were two things I really appreciated about this 757. First, the ceiling height was higher than other narrow body planes which was nicer for a longer flight. Second, the plane had a sign that lights up when the Wi-Fi was activated which was a nice touch.
Boeing 757 In-Flight Signs
The door was closed 10 minutes early and we were told that because of strong tail wind the flight would be 3 hours and 45 minutes. The estimated flight time was lightning fast compared to the scheduled flight time of 4 hours and 55 minutes.
In-Flight Entertainment
As usual Delta's IFE was strong on this flight. While other airlines have removed IFE systems and require steaming on your own device Delta continues to commit to installing IFE systems. The IFE system offers the ability to track your flight, watch movies, television shows, live television through Dish Network, and the ability to listen to music. 
Delta IFE System
During the flight I really enjoyed watching the flight tracker to see how fast we were flying to DCA. I also watched the movie Gemini Man, and used Dish to watch live news on CNN. Delta's IFE system and offering continue to stand out above the competition.
Delta IFE System
Food and Drinks
About an hour into the flight meal service started. Because of my location at the front of the Comfort+ cabin I was the first person served an economy meal. The choices were either a ham and cheese bagel sandwich or fruit and cheese plate. I chose the ham and cheese bagel sandwich which came with a Cliff bar and grapes. This was solid for a cold meal. I really appreciated Delta offering complimentary meals on this long domestic flight. Because I was in Comfort+ I also could have ordered a complimentary alcoholic drink but decided not to order one this time. 
Ham and Cheese Bagel Sandwich with Snacks
After meal service was done the crew came through for coffee service, followed by water service, and finally snack service. Because I was seated in Comfort+ the flight attendants offered premium snacks, typically the same one offered in Delta One and first class. These options included cheez-its, cookies, Oreo Thins, almonds, granola bar, and bananas. I chose the Oreo Thins which were really good. I actually discovered I am a big fan of Oreo Thins from flying with Delta which shows just how effective partnerships which airlines can be for companies promoting products.
Oreo Thins
Service
The service at the airport was great and onboard service was solid though not as strong as the flight from DCA-LAX. I was surprised to be thanked for my loyalty at check-in even though I was just a Silver Medallion the lowest level of elite status. During the boarding process the flight attendant was also friendly and offered a warm greeting. However, the crew just wasn't as present throughout the flight as my flight over from DCA though they did complete the meal service quickly. Arrival We ended up hitting turbulence with about 29 minutes to go but that didn't stop us from arriving 3:13 pm which was 52 minutes ahead of schedule. Not as fast as original estimate but still quick. Upon arrival I went to claim my bag. There was some confusion in this process since the bag ended up coming out dirty, but not damaged, and at a different DCA baggage claim that listed on the screen. However, I continue to be impressed by the speed of the Delta baggage claim which came out after only a 10-minute wait! 
Delta DCA Baggage Claim
Take Away
The Delta difference stood out on this flight. We arrived well ahead of schedule, the ground team demonstrated strong elite recognition, and the onboard experience was head and shoulders above the competition on transcontinental economy flights. Despite my exit row seat limitation, and since significantly upgrade ground experience, I would strongly recommend taking Delta from LAX to DCA.
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By RamonRamon is the creator of Traveling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
California Dreaming with Dad Trip Report
California Dreaming with Dad Overview Delta 757 DCA-LAX Economy Class Review Renaissance Los Angeles Airport Hotel Review Exploring California's Central Coast Exploring Los Angeles Delta 757 LAX-DCA Economy Class Review
Flight Overview
Our first experience with Delta's 757 felt like the longest flight ever as I got squeezed into a Comfort+ middle seat on this more than 5 hour flight. Pros- Industry Leading Airline Lounge, Strong In-flight Service Cons- Uncomfortable Comfort+ Middle Seat, Unresponsive and Error Prone IFE, Gross Economy Meal, No Economy Amenities 
DCA Terminal
Check-In
Check-in was smooth with a quick drop of our bags at the Delta baggage drop. Where things really slowed down though was at security. There were a ton of people traveling on Valentine's Day 2020. It is crazy to look back and realize that we had no idea just how much we would be impacted by the COVID-19 pandemic just one month later. Even though we had TSA PreCheck it took us about 10 minutes to get through Washington Reagan National (DCA) security line. This was really slow considering that this was prior to the consolidation of all of the security checkpoints at DCA. 
Delta DCA Check-In
Delta SkyClub DCA
Once we got through security, we headed to our then favorite airline lounge the Delta SkyClub at DCA. Since I previously reviewed the SkyClub I will focus here on what was a different this trip. 
Delta SkyClub DCA Check-in
First off, I will say the SkyClub impressed us as always and I believe it truly was an industry leading domestic airline lounge. The staff had the lounge decked out in Valentine's Day decorations and had special Valentines treats waiting for SkyClub guests. I am always impressed by just how well the SkyClub staff at DCA execute on themes. We ended up having one of each of the treats and I can attest that they were yummy.
Valentine's Day Treats
Once again on this visit the views and food were top notch. It was a clear day and we could not only see the Potomac and the tarmac but had a clear view of the U.S. Capitol building.
For food we had a variety of choices including macaroni, butternut squash soup, noodles flatbread, and sandwiches. We ended up having the macaroni which was really good, the flatbread which was not good because it was cold, and a turkey sandwich which was also very good.
Boarding
When we got to the gate shortly before boarding it was crowded. The flight wasn't looking for volunteers but went out completely full. I checked my seat and realized that we had both been "upgraded" to a Comfort+, Delta's extra legroom seat, middle seat despite the fact that I had requested an upgrade only if it was to an aisle or window seat. On Delta, Comfort+ is considered a separate class despite being just extra legroom economy. Delta Silver Medallions have the ability to receive a Comfort+ upgrade 24 hours out. You also can select to only be upgraded if a non-middle seat is available to ensure you aren't stuck in a middle seat on a long flight. However, this was the second time I selected this option and it didn't work. I was really frustrated and really don't like the way in which Delta's handles Comfort+ upgrades for Silver Medallion elites. For American Airlines and United Airlines their extra legroom seats are not considered a separate class so you have the option to simply select any open extra legroom seat 24 hours prior to departure. Because the flight was completely full, I had no choice and I was stuck in a middle seat on this over 5 hour Valentine's Day flight in a different row than my traveling companion Christina. 
DCA Gate 21
Plane and Seats
This flight is considered a premium route for Delta and this was the first time Christina and I had flown the route on Delta. Because it is a premium route Delta has Delta One lie-flat seats on a Boeing 757. Delta is the only airline currently serving this route with lie-flat seating. For this flight I ended up 23 out of 31 on the Delta One upgrade list so was suck with 23E my middle Comfort+ seat. Overall, I love the mood lighting on Delta flights and the color scene of their seats which gives the plane a premium feel. However, this couldn't hide that fact that this Boeing 757 was starting to show its age. My seat itself was comfortable and had good padding and legroom. It also had a Comfort+ pocket to hold my phone and two 110-V outlets shared between the three seats. My biggest complaint was that I was suck in the middle of what ended up feeling like the flight wouldn't end. This was because I was squeezed between two people including one gentleman who was very large and despite his best efforts flowed about halfway into my seat. I spent the entire flight feeling very uncomfortable and mad at Delta for putting me into the Comfort+ middle seat "upgrade" I didn't request. 
Delta Boeing 757
Amenities and In-Flight Entertainment
Despite this being a premium route there were no amenities such as a blanket or pillow in economy class. However, like the vast majority of Delta flights the seats did have seat-back in-flight entertainment (IFE) system which also included a USB charger. About 15 minutes into the flight a flight attendant came around offering complimentary earbuds but I declined since I had my own noise cancelling headphones. The IFE was one place where the plane showed its age. It was not very responsive and I had multiple issues using it. At one point I couldn't fast forward, pause, or change the movie, and was limited to only increasing or decreasing the volume. 
Delta IFE
The one place where the IFE system did shine was the wide selection of over 100 movies and a wide selection of television shows. The IFE system also offered audio and a selection of live television stations offered by Dish including ESPN, CNBC, and CNN.
Delta IFE
On the flight I watched Spider Man Far from Home. When I tried to play a second movie, Harriett, the IFE system froze. Then after a few minutes the IFE had sound but no video. Delta really needs to work on maintaining these IFE systems.
Delta IFE
Food and Drinks
One benefit of this being a premium flight for Delta was the complimentary meal for economy passengers. However, the options were not impressive. About 50 minutes into the flight the flight attendants starting serving the meal and the options were chicken noodle salad or fruit and cheese plate both of which were served cold. We both had the chicken noodle salad and it was in one word gross. The noodles were so bad that is made Christina sick. Honestly, it would be better to charge for food on this route if it were at least going to be edible. 
Chicken Noodles
After the food was dropped off the flight attendants came by with drinks and I had a California Cabernet Sauvignon. The flight attendants also came by two more times during the flight offering drinks. I missed the second round but for the third round I ordered Prosecco which was okay. The flight attendants also offered a snack basket with options for Comfort+ passengers including Kind bars, Biscoff cookies, peanuts, bananas, and Oreo thins. I chose the Oreo Thins which I always find to be a solid choice.
Service
The service on this flight was impeccable as I have come to expect from Delta. The flight attendants were continually working throughout the flight. They had multiple drink and snacks services to make sure we were taken care of over this five hour flight. This crew was clearly dedicated to showing the strong service Delta is known for.
Arrival
We ended up arriving 21 minutes early and I was so happy! This flight was about 5 hours but felt like 10 because I was so uncomfortable. As we exited, I got a quick peek at the Delta One cabin and I would really like to have a flight with lie-flat seats on one of these cross-country flights. 
757 Delta One Cabin
After we exited the plane, we ran into one interesting passenger who flew Delta One on our flight former Attorney General of the United States Eric Holder. Christina stopped him and he kindly agreed to take a picture with her!
Christina with former U.S. Attorney General Eric Holder
Take Away
This flight experience was a mixed bag for me with great ground experience and what felt like the longest flight ever despite impeccable service. On the ground Delta once again had an impressive ground experience with the best domestic airline lounge I had been to in the SkyClub DCA. In the air Delta continued to deliver the strong service I have come to know from the airline. On the other hand, the airline's technology failures and bad food led to what ended up being a miserable more than 5 hour flight. I think if I took this flight again in the future with Christina I would opt out of the Comfort+ upgrades and either stay in a regular economy seat or find a way for us to upgrade to the Delta One lie-flat seats. By RamonRamon is the creator of Traveling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
California Dreaming with Dad Trip Report
California Dreaming with Dad Overview Delta 757 DCA-LAX Economy Class Review Renaissance Los Angeles Airport Hotel Review Exploring California's Central Coast Exploring Los Angeles Delta 757 LAX-DCA Economy Class Review 
Dad in California
Introduction
In February 2020, I had the pleasure of taking my Dad on a trip to California for his 70th birthday. This was the first time he had traveled to the West Coast of the United States. The planning of the trip began months before when I let my Dad know that for his 70th birthday I would take him anywhere in the world. He narrowed it down to two places he was interested in visiting California, and England. After a lot of discussion, we decided to take a trip to the Central Coast of California to see my wife's family and to check out the sites in the Los Angeles area. For this trip Christina and my Mom also decided to come along and it was the first time all four of us had traveled together. I was happy to have three traveling companions along for the trip. This trip was truly eye opening my for Dad. He really loved the kindness of the people in the Central Coast of California, was surprised by the traffic in Los Angeles, and thought the beauty of the California Coast line was stunning. However, the most memorable line from our trip was him telling me he was shocked by size of California and couldn't believe it was all just one state! It also still amazes me that despite all of my trips just how much more relaxed the vibe is in California versus the East Coast.
Booking Flights
For our flights we decided to book all of the flights into and out of Los Angeles International Airport (LAX) because it allowed my parent's to only have one stop flight from The Bahamas. My parent's booked flights from Nassau Lynden Pindling International Airport (NAS) to LAX with a connection in Charlotte on American Airlines. This was the flight that had the best timing and ended up costing $426 per ticket. We had previously broken up with American Airlines and decided to match our American Airlines Gold status to Delta Silver in 2019. Since only American Airlines, Alaska Airlines, and Delta offered non-stop flights from Washington Reagan National (DCA) to LAX it made our selection easy. One added benefit of flying Delta on this route is that it is a premium route so we would be served a meal even in economy and have the chance (an extremely small chance) to have a same day upgrade to Delta One lie flat seats. 
Delta 757 DCA
Since we had few Delta miles and the mileage cost on this premium route was expensive, we decided to book with cash. Also, Christina had a work meeting back in Washington D.C. so we booked separate tickets. Her roundtrip DCA-LAX ticket was $413 and she earned 2,506 Delta miles which I value at $31. My roundtrip DCA- LAX ticket cost $473 and earned me 2,982 miles which I value at $36.
Booking Train
On our trip we needed to get to and from Los Angeles and Christina and I really don't like driving especially in the Los Angeles traffic. So, we decided to take the Amtrak Surfliner from Los Angeles Union Station to Santa Barbara and back. The cost was ~$30 for each of the three tickets and we redeemed Amtrak Guest Reward Points for one ticket. 
Amtrak Surfliner Train
Booking Hotels
We stayed with Christina's parents in the Central Coast and in hotels during our four nights in Los Angeles. Because my parents' flights arrived at about 11 pm and departed at 5 am we decided to stay in an airport hotel for all four nights in Los Angeles. Because of Christina's Marriott Platinum elite status we chose a Marriott brand hotel the Renaissance Los Angeles Airport Hotel. The cost was $167 for the first night and $474 for the second three-night stay. I thought both of these were quite reasonable for a California hotel and after our stay I would say this hotel offers very good value. 
Renaissance LAX
Summary
It was such an honor to take my Dad to California and even now I look back on the trip and it warms my heart. I also feel it was amazing timing since the following month the COVID-19 pandemic shut down most travel and we would have cancelled the entire trip. I look forward to sharing my reviews especially of some of the beauty of California and some interesting attractions in the Central Coast and metropolitan areas around Los Angeles. By RamonRamon is the creator of Traveling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
Flight Overview
Our first experience with Delta domestic First Class meal service had average food but impressive service. The Delta 737-800 was a bucket of bolts and really needed a refresh. Pros- Impressive Service, Strong Amenities Cons- Old and Loud Plane, Ancient In-Flight Entertainment System 
Boeing 737-800
After matching to Delta status in November 2019 Christina and I had our first upgrade to Delta First Class that included meal service due to empty Friday after Thanksgiving flights. I am going to focus this review on the flight. While we visited the Delta Sky Club at Salt Lake City (SLC) before this flight Delta has since opened a new Sky Club. Therefore, I am going to skip a review of the lounge and look forward to checking out on my next time through SLC.
Boarding As we headed to the gate it was a very snowy day at SLC, however, I was impressed by how the airport was able to handle the snow and I barely noticed any impact to airport operations. Christina and I were upgraded 24 hours out from the flight based on our Delta SkyMiles Silver status. At that time there were still nine free First Class seats because of very light after Thanksgiving loads. 
Snowy SLC
We really appreciated receiving the upgrade in advance since it gave us access to these Sky Priority Benefits including priority check-in and priority baggage handling. Delta doesn’t give Silver elite access to Sky Priority benefits so as Delta Silver’s our best way to get access to these was to get upgraded in advance or purchase and upgrade. Because the upgrade we were among the first people on the flight.
Departure Gate C6
Plane and Seats
The plane was literally a bucket of bolts with a screw falling from above when I went to put my bag into an overhead bin. Delta is known for keeping planes longer than other airlines and fixing up the interiors but this plane was not yet refreshed. 
Boeing 737-800 Interior
On the flight we were originally seated in 3B and 3D across from each other. After all elites and one employee were upgraded there was one open seat left in First Class and the flight still had 23 free seats in economy. The First Class seat was like a throwback to 1990s and didn’t include Delta’s modern look. Because I was seated across from Christina a friendly flight attendant who ended up working economy said we’re okay to switch seats and if someone else showed up we should ask them to take my original seat.
First Class Seat
The seat I switched to, 3C, had a broken arm rest. The flight attendant was very apologetic about the broken seat. Another negative aspect of these old seats was that they had no headrest. The positive aspect of these old seats was that they contained far more padding than the modern slimline seats. This padding made the seat more comfortable but the material made the seat hold in more heat. This Boeing 737-800 was loud and I was very glad that I had noise canceling headphones or the sound would have driven me crazy. Right before take-off the captain let us know that the flight time was a little over three hours with a strong tail wind.
Amenities and In-Flight Entertainment
When we boarded at our seats were a thin pillow and a blanket. The blanket was thin but comfortable. I appreciated that Delta had bottled water, though it is not environmentally friendly, at the seat when we arrived because I am often dehydrated in flight. I hope Delta is able to find a more environmentally friendly container to provide passengers with water prior to departure. 
Seat Amenities
While I don’t typically comment on airplane bathrooms, I have to commend Delta on the high-quality bathroom amenities on this flight. The amenities included Malin+Goetz hand soap and lotion. While cost doesn’t always equate to quality just one 8.5 fluid ounce bottle of the Malin+Goetz lotion retails at $36 as of October 2022. I thought these were strong amenities since many airlines don’t even include any lotion on most domestic First Class flights yet alone a high-quality variety like Malin+Goetz.
Malin+Goetz Lotion
The in-flight entertainment screens on this flight were tiny (about the size of an iPhone Plus), old, and slow. The seats still had manual dials for overhead IFE showing you just how old the plane was. As I clicked through the IFE it was not responsive and needed significant updates.
IFE Monitor
Food and Drinks
After we got settled into our seats one of the flight attendants working First Class offered us a pre-departure beverage. Christina declined while I ordered a Sprite.Afterwards she confirmed our pre-orders then went to take the passengers orders. 
Pre-Departure Beverage
After some turbulence subsided, the dinner meal service started with a hot towel service which was warm and had refreshing scents. The dinner came on one tray with broccoli, side salad (parmesan, baby tomatoes, and iceberg lettuce), white bread butter, and steak with potatoes. My salad was boring but at least came out fresh. I found the bread was soft but below average. The steak and potatoes were well cooked and seasoned and the broccoli was good. Christina found her salad to be plain and the bread stale. Christina’s ravioli was lukewarm but overall good and she thought light years above American Airline’s First Class meals.
Steak Dinner
Overall, I found the dinner to be the perfect serving size and I really liked the silverware by Alessi. Christina was also impressed by the silverware and thought it was strong and classy. Moreover, she was impressed that the tray was well made, had a Delta pattern, and a strong grip. Both of us agreed that the highlight of the meal service was the Ben & Jerry’s Americone Dream ice cream served for dessert.
Prior to landing the flight attendants came around with the snack basket which included the following choices: 1) Kind Bars, 2) El Augustin, 3) Oreo Thins, and 4) Cheez It. Christina got Augustin and Oreo Thins and I had Oreo Thins. We both liked our choices and the wide Delta snack selection.
Service
On this flight there ended up being two flight attendants working the 16 seats in First Class much better than American Airlines which typically only has one flight attendant for domestic First Class on narrow-body planes. Having two flight attendants made service really fast as these flight attendants divided and conquered service. For example, even with strong turbulence the flight attendants came by with more bottles of water, continual refills, and were quick to clear our dishes. The only minor hiccup was that towards the end of the flight the flight attendants brought our coats from the closet but forgot my suit bag. Later I reminded the flight attendant and she brought my suit bag before departing the plane. Overall, the flight attendant service was professional, kind, and accommodating.
Take Away
On our first Delta First Class flight with meal service Delta delivered impressive service, strong amenities, average food and drinks, but the bucket of bolts plane and IFE left a lot to be desired. Despite being only average Delta’s food and drinks were still miles ahead American Airlines First Class and its service was in a different category all together. I hope Delta upgrades all of its domestic narrow body planes with the new look and feel. In particular the IFE systems really held back our otherwise good experience on this flight and are sorely in need of an upgrade. Despite these drawbacks I would likely choose to take Delta on domestic First Class on this route again. By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
Flight Overview
I found my first Delta CRJ-900 First Class experience to be average. Pros-Friendly Gate Agents, Well Placed Power Plugs, Impressive Amenities, Fast Baggage Service Cons-Limited Storage, Poor Sparkling Wine, Weak Snack Selection, Subpar JFK Arrival Experience First Class Honeymoon Trip Report First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review
Boarding
We left the SkyClub DCA in high spirits and with a great impression of Delta which we hoped would continue once we were onboard. We got to the gate early and it was empty. When boarding started it was 3 minutes after the scheduled boarding time and since we were sitting in First Class we were among the first people to board. I loved being able to board first and settle into my seat. However, in the COVID-19 era I imagine I would also appreciate the option to board last and hang out in the lounge. As we boarded the plane the check-in agents were very friendly something that was not always the case on American Airlines. 
Boarding DCA Gate 18
Plane and Seats
This flight was on a CRJ-900 regional jet, operated by Delta affiliate Endeavor, with 12 First Class seats arraigned in a 1-2 configuration. We were seated together in the bulkhead seats 1 C and 1 D on the right side of the plane. These seats had approximately 37 inches of pitch and 20 inches of width. Since we were in the bulkhead there was more limited legroom than the other First Class seats but I thought the legroom on this plane was still sufficient. One of the downsides to First Class in the CRJ-900 is that the bathrooms are too small for me stand up straight. This is an annoying feature on many regional jets but wasn't as a big of a deal on this approximately 50 minute flight. Another annoying part of the First Class experience on this plane was the lack of storage space. There wasn't enough storage space to store both the bottle of water at my seat and my noise cancelling headphones. As we took off we waived goodbye to our home city Washington D.C. which we wouldn't see for three weeks. 
View of Washington D.C. Metro Area
Amenities and In-Flight Entertainment
Upon boarding we were greeted by several amenities at our seats. These included a blanket and a pillow. This was the first time I had ever seen a pillow on a domestic First Class flight. Also waiting at our seats were small plastic bottles of water. I was very impressed by the amenities provided by Delta especially considering that this was a sub-one hour flight. These amenities blew away the CRJ-900 First Class flight I had on American Airlines were there weren't even blankets in First Class on a three hour flight. 
CRJ-900 First Class Seats
Another downside to the CRJ-900 regional planes is that unlike Delta's mainline planes this plane had no seat back in-flight entertainment (IFE). Delta did offer in-seat power and streaming IFE on this flight. We were so excited about our trip that we didn't even bother watching the streaming IFE. A really good feature of the seat was two 110 volt power plugs. We ended up using these plugs to charge our devices and I loved the placement which I found to be much better than the awkward below seat placement on many planes.
In-Seat Power Plugs
Food and Drinks
The food and drink service started shortly after we sat down with a pre-departure beverage. I chose the sparkling wine so I could compare the difference in taste between the other sparkling wine and champagne offerings available later in the day. Christina passed and said she was waiting for the good stuff at our next stop. She was smart to wait as the sparkling wine was really bad. Shortly after takeoff the flight attendant came around with the snack basket. I found the snack selection to be weak with just a handful more snacks that economy. The snack selection was so weak that I ended up selecting Biscoff Cookies the same snack I would have received in economy. I can say this is one area where American Airlines did better pre-COVID-19 since they had much larger variety of snacks on short flights. One interesting thing I noticed about Delta's service is that every drink they served was handed over on a tray. I liked this tray service and think it made the experience feel more refined. 
Biscoff Cookie
Service
While I have been very impressed by Delta's in-flight service in the past there wasn't much to note about the service on this flight. I appreciated the pre-departure beverage but I had come to expect that on Delta. Generally the service on this flight wasn't bad just unremarkable. Arrival at JFK We arrived about 20 minutes ahead of the scheduled arrival and upon landing we got the first glimpse of our ride to Singapore. Out of the window we could see the Singapore A380 parked next to a Virgin Atlantic plane. Our excitement grew immensely as we saw the giant plane which was going to be our ride for almost 24 hours. 
View of Singapore A380 from JFK Runway
After deplaning we had to take a shuttle bus to the terminal. Generally, I don't like having to a take a shuttle especially if I have a tight connection and I hope this is part of the experience Delta eliminates in future JFK renovations. However, the big upside of doing so today was we got a chance to see many of the big planes at JFK up close. This included a Qatar Airways plane which was taxing during our shuttle ride. I really enjoyed this as a travel lover. We headed to the baggage claim to retrieve our bags since we were booked on separate reservation for our next flight on Singapore Airlines and impressively our bags were out in five minutes. I really love how fast bags are available after a Delta flight.
View of Qatar Airways plane from JFK Runway
Take Away
I found my first flight in Delta's CRJ-900 First Class to be average. I thought the boarding experience was smooth, the gate agents were friendly, liked the placement and availability of power plugs, the baggage service was very fast, and I was very impressed by the amenities provided by Delta on such a short flight. However, Delta could improve the CRJ-900 flight experience by adding additional storage, improving the sparkling wine, improving the weak snack selection, and improving the arrival experience by not requiring a shuttle. By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
Lounge Overview
This lounge featured comfortable seating, widely available power outlets, a wide selection of food, terrific decor with odes to and amazing views of Washington D.C., and was the best domestic airport lounge I had ever visited. Pros-Terrific Local Decor, Tranquil Atmosphere, Amazing City Views, Wide Variety of Food Options, Wide Selection of Complimentary Alcoholic and Non-Alcoholic Drinks, Comfortable Leather Seating, Widely Available Power Outlets, Private Bathrooms Cons- Bland Food First Class Honeymoon Trip Report First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review 
DCA Terminal B
Location and Check-In
Christina and I arrived at Washington Reagan National Airport (DCA) Terminal B in a jubilant mood as we were very excited to start our First Class Honeymoon. This was our first time flying Delta Airlines First Class and our first-time visiting a Delta Sky Club. Because we were flying in Delta First Class we used the Sky Priority check in which was very fast. The one hiccup we had was confusion over how to tag our bags. The Delta agents placed the bag tags on our bags themselves instead of letting the machine do it as we were used at American Airlines. It will be interesting to see if this process continues as Delta takes precautions in the post-COVID-19 era. We breezed through security using TSA pre-check and as we exited security for gates 10-22 we saw the sign for the Delta Sky Club. The Delta Sky Club DCA is located on Level 3 of Terminal B (Gates 10-22). To enter the lounge, we took the elevator up one level and the lounge is right in front of the elevator. 
Elevator to Delta SkyClub DCA
Access and Hours
Delta Sky Clubs are accessible on a unlimited complimentary basis to a number of passengers including:
Delta SkyClub DCA Entrance Sign
Sky Club Decor and Seating
The Delta Sky Club DCA reopened in 2018 after a significant renovation and takes up 9000 square feet. Upon walking into the Delta Sky Club DCA Christina and I were immediately blown away by the decor which featured odes to Washington D.C. To the right of the entrance is a stunning Cherry Blossom chandelier the most impressive piece of decor in the lounge. All over the lounge there were touches of Washington D.C. including pictures of the Lincoln Memorial and the U.S. Capitol. 
Cherry Blossom Chandelier
The lounge also featured amazing views of Washington D.C. through floor to ceiling windows to the right of the entrance. Through the windows we could see the airplanes on the tarmac, the Washington Monument, and the U.S. Capitol. This lounge gave a clear sense of place which is often lacking in airport lounges.
Washington D.C. View
Another thing which really impressed me about the lounge was just how tranquil the atmosphere was compared to the hectic airport terminal below. As I have said previously one important part of an airport lounge is the respite from the chaos of the terminal which it provides. On this point the Delta Sky Club DCA shines.
Delta Sky Club DCA
This lounge was much emptier and substantially quieter than the two American Airlines Admirals Clubs I had experienced at DCA. I think this was driven by the fact that Delta has fewer flights out of DCA, we were traveling on a Wednesday, and that the lounge seemed to be primarily full of business travelers. Another reason the lounge was quieter is that the televisions in the lounge could only be accessed through the Tunity app which I thought was a great feature. One of the few noises made in the lounge were boarding announcements which I don't remember American Airlines making in Admirals Clubs.
Delta SkyClub DCA
The lounge also had a wide variety of modern and comfortable leather seating. One of my pet peeves with airport lounges is the lack of sufficient functioning power plugs. Here the Delta Sky Club DCA shined again. Power plugs were available at almost every seat in the lounge and every plug I tried was working. My favorite seats were the ones next to the windows. These seats had high leather backs which made them more private and they featured amazing views of the tarmac and Washington D.C.
Christina in Lounge Seating
One last feature of the lounge which I appreciated was a large private bathroom which I found to be well lite and clean, something I can't say for all airport lounge bathrooms I have visited. The bathroom also offered Malin+Goetz soap and hand lotion, which are also offered onboard Delta, and is a brand I really like.
Sky Club DCA Bathroom Amenities
Food and Drinks
There were a wide variety of food and drinks available when we checked out the Delta Sky Club DCA. The lounge rotated their offerings seasonally and I never have had same dish offered as a part of the menu during multiple subsequent visits. We arrived around 11 am during the transition between breakfast and the all-day menu. I will start by saying that the Delta Sky Club DCA blew American Airline's Admirals Club food options away both in terms of selection and quality. With that said I found the Delta offerings to be a mixed bag with some being really good and others bland. With some of the dishes I felt that Delta tried too hard to make complex dishes instead of nailing the basics. For breakfast I had eggs, which were really bad, with bacon bits, which were okay. 
Delta SkyClub DCA Breakfast
The all day menu was a very healthy affair with the choice of a smoked turkey sandwich with mustard cream, cucumbers, and arugula along with a mushroom sandwich with spinach, and mozzarella baguette. The menu also offered fresh vegetables, including carrots, tomatoes, cucumbers, and celery. To accompany these items there were a variety of offerings including seasonal green salad, roasted cauliflower, kale caesar salad, and a quinoa salad. Finally, as a special offering the lounge had Pho, which was another nice local touch because of the Washington D.C. area's large Vietnamese population. I tried the quinoa salad which was great and the smoked turkey sandwich which was boring. The sandwich really needed more mayo and higher quality sandwich meat. Christina choose the Pho and found it to be bland. She felt it lacked sufficient seasoning. For desert we tried one of the mini-cupcakes and I have only one word to describe it, amazing!
Delta Sky Club DCA All-Day Menu
The lounge also offered a wide variety of complimentary alcoholic and non-alcoholic drinks along with premium wine and spirits available for sale. The non-alcoholic drinks included water, unsweetened ice tea, orange juice, cranberry juice, Starbucks coffee, and a wide variety of sodas available from a soda machine. I really liked that Delta had the option to select from a machine which made it easy to refill, unlike the Admirals Clubs at DCA where typically I had to ask a bartender.
Delta SkyClub DCA Non-Alcoholic Drinks
In terms of alcoholic drinks, the lounge offered two different beers, four wines, and six spirits. The lounge also offered premium wine and spirits for sale using cash or SkyMiles. I tried the unsweetened ice tea and thought it was disgusting while Christina tried the Starbucks coffee which she thought was okay. Even though I didn't like the unsweetened ice tea I was able to try a variety of other drinks which I did like and made me really appreciate the lounge's wide drink selection.
Delta Sky Club DCA Bar
Take Away
The Delta Sky Club DCA left an amazing positive impression on me. This was the best domestic lounge I had ever visited. The lounge delivered stunning views of Washington. D.C., terrific local decor, and a tranquil atmosphere which left me with the feeling that I was at a nice cocktail lounge instead of an airport lounge. It is clear with the Sky Club DCA that Delta is targeting premium business and leisure customers at DCA and this lounge alone is a strong reason to choose Delta over DCA's dominant airline American Airlines. By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further.
First Class Honeymoon Trip Report
First Class Honeymoon Overview Delta Sky Club DCA Review Delta CRJ 900 DCA-JFK First Class Review Virgin Atlantic Clubhouse New York JFK Review Singapore Airlines A380 JFK-FRA Suites Review Singapore Airlines A380 FRA-SIN Suites Review JW Marriott Hotel Singapore South Beach Review Singapore Surprise Singapore Airlines 737-800 SIN-MLE Business Class Review The St. Regis Maldives Vommuli Resort Review Etihad Airways A320 MLE-AUH Business Class Review Al Maha, a Luxury Collection Resort & Spa Dubai Review The St. Regis Abu Dhabi Review Exploring Abu Dhabi Etihad Apartments A380 AUH-JFK Apartments Review 
Ramon and Christina in Dubai
Introduction
After a lot of planning and saving our miles and points Christina and I embarked on our amazing First Class honeymoon to Asia in May 2019. During our honeymoon we went to Singapore, the Maldives, and Dubai and Abu Dhabi in the United Arab Emirates(UAE). The goal of this trip was to get to the Maldives, an island nation in the middle of the Indian Ocean. I first heard about the Maldives in the documentary film The Island President in 2012. After being blown away by the beauty of the islands, I committed to one day visiting the Maldives. It wasn't difficult to convince Christina that this beautiful remote island destination should be the place for our honeymoon, that we should fly international First or Business Class, and that we should stopover in Asia since neither one of us had ever been to Asia. The changing political climate in the Maldives which moved closer towards dictatorship as our planning was underway almost led us to go to another destination such as Thailand or the Seychelles. In the end the Maldives held new elections in 2018 and we ended sticking with our original plan to go to the Maldives. The Maldives was even more gorgeous than I had imagined. It was a great place for the seclusion we desired during our Honeymoon. However, some of the places we envisioned just being stopovers also left significant impressions on us. In the case of Singapore it was a very positive impression and it ended up being our favorite city we have every visited together. In the case of the United Arab Emirates (UAE) the impression was negative and we are unlikely to visit again. Booking Flights For our honeymoon we set out well in advance saving all our our miles and points to ensure that we would fly the long haul segments to the Maldives in First Class and all of the shorter segments in Business Class. We also wanted to try out two of the best First Class products in the world for traveling companions; the Singapore Suites and the Etihad Apartments. Both of these products allow traveling companions to connect suites, sleep side by side on beds, and dine together. While I will leave the full details for the reviews I can tell you we were very impressed and neither product disappointed. 
First Class Honeymoon Flight Routing
Singapore Airline's Suites are only on their flagship A380 aircraft. In the United States the airline only use this aircraft to serve New York John F. Kennedy International Airport (JFK) via Frankfurt International Airport (FRA). This meant to start off our trip we had to fly from Washington D.C. to New York JFK. For this flight we booked a Delta First Class tickets for 12,000 SkyMiles and $5.60 taxes and fees. You should know that SkyMiles fluctuate in price generally based on the actual cost of the ticket. These tickets were selling for $161.20 each meaning we got a value of 1.03 cents per mile which was a mediocre value for SkyMiles. However, at the time we didn't plan to fly Delta for a while and the overall SkyMiles cost was low so we went ahead and used our SkyMiles.
Delta CRJ 900
For the next leg of the trip in the Singapore Suites the only redemption option was utilizing Singapore Airlines Kris Flyer miles. We booked the tickets from JFK-FRA-Singapore Changi (SIN) for 120,000 Kris Flyer miles and $65.80 SDG (~$49.22 USD) each. These tickets were selling for $8,415.78 USD each meaning we got an amazing value of ~7 cents per mile! For the complete details on how we booked these tickets you can read my post on the booking process here. Since the time we booked these tickets the cost on this route has increased to 132,000 miles per ticket which I believe is still a great value.
 Singapore Airlines A380
To get to the Maldives from Singapore we flew in Business Class on Singapore Airlines affiliate Silk Air since there were no First Class flights available on this route and the timing of the Silk Air flight worked better than the mainline Singapore Airlines flight. For this flight we booked the tickets using 39,000 Kris Flyer miles and $49.80 SDG (~36.88$ USD) in taxes and fees each. These tickets were selling for $1,416 USD each so we got a great value of 3.54 cents per mile.
Silk Air (Singapore Airlines) A320
For our flight from the Maldives to the UAE we chose to flying Etihad from Male Veleana International Airport (MLE) to Abu Dhabi International Airport (AUH). Even though we were heading to the Dubai desert for this leg of the trip, we decided to fly into Abu Dhabi because Etihad had a non-stop flight from MLE and we could use our AAdvantage miles. We booked this flight for 30,000 American Airlines AAdvantage miles and $51.40 in taxes and fees. These tickets were $1,480 per person meaning we got a great value of 4.76 cents per mile.
Etihad Airways A320
Etihad's Apartments are only on their flagship A380 aircraft and JFK is their only U.S. A380 destination. For this flight we booked the Apartments using 115,000 AAdvantage miles and paid $49.31 in taxes and fees. The tickets were selling for $8,535 meaning we got an amazing value ~7.38 cents per mile. For the complete details on how we booked these tickets you can read my post on the booking process here.
Etihad A380
For the final flight to Washington Regan National (DCA) from JFK we bought two First Class tickets on Delta. We chose Delta because the timing of the flights gave us a buffer in case our Etihad flight was late, the Delta terminals at JFK are near the Etihad's terminal 4, and we could access the SkyClub during our wait. We booked these two First Class tickets for $197.30 each. We each earned 855 SkyMiles, 750 Medallion Qualifying Miles, and 171 Medallion Qualifying Dollars.
Booking Hotels
For our Honeymoon we chose to stay only at Marriott luxury hotels since Christina has Marriott Platinum Status. In Singapore there are numerous Marriott hotels bookable with points including The St. Regis Singapore and the W Senosta Cove. However, for our trip we decided to book the JW Marriott Singapore because of its central location. We booked the JW Marriott Deluxe Room for $436 SDG (~$322 USD) per night. Christina earned 50,082 total Marriott points. 
Delta 717
JW Marriott Hotel Singapore South Beach
Marriott has multiple luxury properties in the Maldives including the W Maldives and the JW Marriott Maldives. However, for our stay in the Maldives we chose to stay at The St. Regis Maldives Volmmuli which is considered one of the best points hotel in the world and one of the best hotels overall in the Maldives. This hotel is located on a secluded atol about a one hour seaplane ride from Male, Maldives. We booked the Garden Villa for five nights at 60,000 points per night with the fifth night free, for total of 240,000 points, along with $1,450 in taxes and fees including the cost of the roundtrip seaplane ride. The cost of the Garden Villa was $1,473 excluding taxes and fees meaning we got a fantastic value of 3.7 cents per Marriott point. Please note that in the intervening time Marriott has implemented category 8 and peak and off-peak pricing. This means that the price of an award redemption at The St. Regis Maldives can range from 70,000-100,000 points. We also booked this reservation as a part of Marriott Points Advance which allowed us to lock in the price of the room before it increased. However, in the intervening time Marriott has Points Advance to only allow the member to hold a room and not lock in the price.
The St. Regis Maldives
Marriott has a large number of luxury hotels in Dubai including the Ritz Carlton Dubai and the W Dubai-The Palm. However, we decided to stay at Al Maha located in the desert about an hour outside Dubai because we wanted the seclusion of the desert experience and looked forward to enjoying the all inclusive food and activities. We booked a one bedroom Bedouin Suite for 60,000 Marriott points per night, for a total of 180,000 points, plus 60 AED (~17 USD) in taxes and fees for the whole stay. The cost of the garden villa was $870 per night excluding taxes and fees meaning we got a great value of ~1.5 cents per Marriott point.
Al Maha Dubai
Finally, for our stay in Abu Dhabi there were a number of Marriott luxury hotels available including The Edition Abu Dhabi and The St. Regis Sadiyaat Island Resort. However, we decided to stay at The St. Regis Abu Dhabi so we would have an opportunity to easily explore the city. We booked the Superior Room for $590 AED per night (~$142.33 USD). Christina earned 6,773 Marriott points.
The St. Regis Abu Dhabi
Summary
We had an amazing time on our First Class Honeymoon! We can't wait to share the photos, videos, stories from Singapore, the Maldives, Dubai, and Abu Dhabi! We felt very blessed to have had this experience and hope sharing some of our adventures will inspire you to travel when it safe to do so again or just bring a light hearted story for you to enjoy during your day. Let the First Class Honeymoon trip report begin! By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further. Flight Overview This non-stop Delta flight from the Washington D.C. area which has now moved from IAD to BWI provided a comfortable and convenient ride to Cancun, Mexico. Pros-Non-Stop Service to Cancun, Newly Upholstered and Comfortable Seat, Friendly Crew Cons-Slow Boarding Process, Old IFE System, Limited IFE Selection, No USB Power Relaxing in Cancun Report Relaxing in Cancun Overview Virgin Atlantic Clubhouse Washington Dulles Review Delta 737-800 IAD-CUN Flight Review Hyatt Zilara Cancun Review Boarding After a visit to the Virgin Atlantic Clubhouse my traveling companions and I took a long walk from the lounge down to our departure gate B78 at the far end of the B terminal. As we walked I was happy to be traveling with two friends even though it was strange to be traveling without Christina. We were traveling during the federal government shutdown and there had been reports of long lines at security around the country but all of us made it quickly through security. On the way to our gate I ran into an alumnus of my college who was headed with her family to vacation in the Cancun area. It was nice to randomly run into someone I knew at the airport.  Dulles Gate B78 At check-in the flight was full in economy but ended up having two empty First Class seats even after all upgrades were processed. This was not surprising because neither Dulles or Cancun are Delta hubs and Cancun is primarily a leisure destination making this a rare non-hub to hub flight for Delta. Since I flew this flight in the winter of 2019 Delta moved the flight from IAD to Baltimore Washington International Airport (BWI) which makes sense since BWI is a more leisure focused airport. I was annoyed that I did not have Delta status since I could have easily ended up with a First Class upgrade. Because of the empty First Class cabin I was offered a $169 First Class upgrade at check-in which I would have gladly accepted if I was flying with Christina. However, I declined it since I was flying without her and my friends were flying in economy. Despite the 7:50 am boarding time boarding did not begin until 8:10 am because of large number of passport checks and gate-checked bags. Despite the late start boarding was completed in 25 minutes and economy ended up going out with empty seats which I assumed was due to passengers missing the flight.  Boeing 737-800 Plane and Seats On this flight I was flying a Boeing 737-800 arranged in a standard 3-3 economy configuration with approximately 17 inches of width and 31 inches of pitch. As I headed to my seat 20C, a standard economy aisle seat on the left hand side, I noticed the fresh and stylish blue upholstery on the economy seats. Delta clearly had recently replaced the upholstery and I appreciated the updated look. The seat was nicely padded and comfortable but did not have a headrest which would be annoying on a late night or early morning flight when a passenger is trying to rest.  737-800 Economy Seats Once passengers completed boarding the captain announced that we could not depart because of a maintenance issue. Once the issue was fixed we still didn't move because we needed a driver to move us back from the gate since there was a ton of ice and snow on the ground. We ended up departing at 9:05 am about 20 minutes late for our approximately 3-and-a-half-hour flight. As we took off we saw the ice and snow and I was very happy to be escaping the Washington D.C. winter for Cancun, Mexico.  Delta 737-800 Amenities and In-Flight Entertainment After boarding was completed the flight attendants came through the economy cabin with complimentary headphones. This is a staple on Delta's international flights. The headphones Delta offers are cheap headphones so I always bring my own noise cancelling headphones, but they are still better than nothing in the era of cost cutting and fees. The area where Delta was really weak on this flight was in-flight entertainment (IFE). This 737-800 featured an old Delta IFE system with a small screen and poor resolution. The IFE also did not have USB power and economy passengers had to rely on the two shared AC power outlets for every three seats. Finally, the IFE selection on this flight was not strong and it had relatively few new releases. I ended up watching Mission Impossible Fallout.  737-800 IFE Food and Drinks
The start of the flight was quite bumpy and the captain asked that the flight attendants and passengers remained seated. This delayed the start of the flight food and drink service. Despite the turbulence passengers continued to walk about the cabin and flight attendants continually asked passengers to remain seated for their safety. After about 30 minutes food and drink service commenced. There was no complimentary food served in economy on this flight. However, there was a buy on board menu which included a choice between a Protein Box and a Turkey Maple Sandwich. Since I had already eaten in the Virgin Atlantic Clubhouse and I was headed to an all-inclusive resort I decided to pass on buying a meal. However, the flight did include Delta's standard complementary snacks including Biscoff cookies, Kind bars, snack mix, and peanuts. Service Service on this flight overall was friendly. There were a total of four flight attendants working economy. The flight attendants were firm but not mean making sure that passengers sat down during turbulence. When they came by for snack service the flight attendants offered two snacks and chatted in a friendly manner with passengers. The flight attendants made several announcements to keep passengers informed and were friendly each time. While the cabin was kept dark for most of the time during this morning flight the flight attendants did come by with a water service with about 20 minutes left in the flight. Take Away My flight on Delta's 737-800 non-stop from Washington Dulles to Cancun provided a newly upholstered and comfortable seat coupled with friendly service. However, the boarding process was slow, the IFE system needed to be refreshed, there was no USB power, and the IFE selection was limited. Despite several drawbacks including the age of the plane I would choose to take this flight because of the convience of taking a non-stop versus a connecting flight. Rollercoaster Ride Through The Storm: Delta A320 Economy Atlanta (ATL)- Washington (DCA) Review11/4/2018 By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further. Flight Summary Delta hit a low in passenger comfort on this flight and its operations team should have cancelled this scary rollercoaster ride. Pros-Great Delta Pilots. Cons- Aggressive Delta Operations, Bad Delay Notifications, Glitchy In-Flight Entertainment. A Weekend in Mexico City Trip Report A Weekend in Mexico City Trip Overview Delta A321 DCA-ATL Review Delta Boeing 737-800 Economy ATL-MEX Review Hilton Mexico City Reforma Review Exploring Mexico City Delta A319 Economy MEX-ATL Review Delta A320 Economy ATL-DCA Review The Club at ATL We got off of our flight from MEX and took the ATL train to terminal F to visit the Club at ATL which I have access to as part of my Priority Pass membership. The Club brand is used for a set of independent airport lounges across the U.S. which partner with lounge memberships such as Priority Pass to grant access to members. The Club at ATL is located in Terminal F, the international, terminal at ATL.  The Club at ATL Entrance As we entered the lounge to check-in it was a zoo. This lounge was very loud, overcrowded, and there was still a line at the check-in desk for additional patrons to enter. Once it was our turn the check-in agent told us that we could enter but were unlikely to find any seats. I agreed to enter just so I could get a sense of the amenities in the lounge for the blog. I can tell you this lounge is not even worth visiting. This was definitely the most full I have ever seen any lounge and their was not a single seat available and the noise was worse than sitting in the terminal. I imagine the huge crowds were due to the evening international departures. I checked out the food and it looked disgusting and picked apart.  Club at ATL Food This was one of the worse lounges I have ever seen and made American Airline's Admirals clubs look good. The Club at ATL really needs to expand their space. This lounge was terrible and my advice would be stay away. Boarding We left the lounge and headed to gate T5. The T-Gates have a Admirals Club next to T-11 but we did not check it out since it was already closed. As we walked up to the gate, which was full of people, the check-in agent announced that the flight was delayed because we were waiting for a new flight crew. I assumed the original crew had flown their allowable hours today so we needed a new crew. Despite the delay neither the Delta app nor the screen at the gate were updated with the new departure time prior to boarding. Passengers rely on accurate information about the flight and the fact that Delta did not update the time despite knowing about the delay is disrespectful of the customers time and shows a need to continuing improving there delay notifications. After a long wait there was no additional communication until the gate agent started making pre-flight announcements. In one of the announcements the agent said that the FAA restricts passengers to only one carry on and one personal item when there is in fact no such FAA rule and this is regulated by the airlines. I found this telling and it showed that some additional training is needed to make sure airline employees share accurate information with passengers. Overall, the customer service from the gate agents and Delta information technology was poor. After piling everyone onto the plane we ended up departing 14 minutes late.  Gate T5 Sign In-Flight Entertainment On the surface the in-flight entertainment (IFE) system on this flight seemed the same as the IFE on the A321 and A319. However, the IFE on this aircraft functioned the worse of any of the Delta flights. About half way through the flight the IFE system stopped working all together. Once it came back online it only allowed passengers to choose from a handful of films in French. I am not sure if this functionality was due to a poor IFE system on the plane or the bad weather but throughout the second half of the flight it continued to be glitchy and nearly non-functional.  IFE Screen On the surface the in-flight entertainment (IFE) system on this flight seemed the same as the IFE on the A321 and A319. However, the IFE on this aircraft functioned the worse of any of the Delta flights. About half way through the flight the IFE system stopped working all together. Once it came back online it only allowed passengers to choose from a handful of films in French. I am not sure if this functionality was due to a poor IFE system on the plane or the bad weather but throughout the second half of the flight it continued to be glitchy and nearly non-functional. Weather and Turbulence The flight attendants started beverage service and offered us a complimentary drink and snack. However, they abruptly ended service after row 14 when the captain came on the speaker and asked for the flight attendants to be seated due to rough weather ahead. The weather throughout the flight was so bad that the flight attendants never got back up again for beverage service. As we continued flying we flew directly into a thunderstorm and the plane violently shook due to the turbulence. We entered the clouds and the weather caused the plane to go up and down like a rollercoaster ride. I have been through bouts of turbulence many times on a plane but this was some of the worse I have experienced.  Thunderstorm Affecting Flight The weather and turbulence continued throughout the rest of the flight and passengers grew more and more nervous and uncomfortable on the plane. As we started our descent it was clear we were flying through a thunderstorm and it was raining hard outside our window. As we continued to descend there was zero visibility and we could not see the runway until seconds before we landed. This was one of the worst bouts of weather I have been through and one of my worst experiences ever on a plane. When we were finally let off Christina ran to the bathroom and threw up due to all of the tossing and turning of the plane. Afterwards I looked up our flight path and saw that we had indeed flown directly through a bad thunderstorm one that spawned a tornado in Virginia. The flight path showed that the pilot attempted to take us through the weakest part of the storm but it was still a terrible passenger experience.  Flight Path Take Away
This was one of the worst flights I have ever taken. It started with bad delay notifications by Delta, continued with a glitchy IFE system, and ended with what felt like a rollercoaster ride. I found Delta's reputation for operating during inclement weather is well earned but sometimes their operations can be too aggressive. Be aware of this on your next Delta flight during inclement weather. By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further. Flight Summary Delta provided a solid flight experience on this small narrow body jet and AeroMexico provided a terrible lounge experience on the ground in MEX. Pros-Good legroom and seat width for economy, large overhead bins, good in-flight snacks, USB power plug at each seat, updated bathrooms. Cons-Poor Service, Poor Lounge Experience. A Weekend in Mexico City Trip Report A Weekend in Mexico City Trip Overview Delta A321 DCA-ATL Review Delta Boeing 737-800 Economy ATL-MEX Review Hilton Mexico City Reforma Review Exploring Mexico City Delta A319 Economy MEX-ATL Review Delta A320 Economy ATL-DCA Review Aeromexico Salon Premiere Since we had no bags to check we headed straight to the AeroMexico lounge after clearing security. It was difficult to find the AeroMexico lounge since the only signs we saw after security were for the American Express lounge. After searching for a few minutes we looked up and saw the entrance sign for the lounge on the second floor. All of the lounges in Terminal 2 are on the second level above the departure gates. Once we found the lounge we also ran into another issue, we could not find an elevator to the second level. I found it to be ridiculous that there was not an easy to find elevator since many passengers are carrying luggage. We ended up having to climb what seemed like a long flight of stairs to the second floor with our luggage in tow. AeroMexico really needs to improve the ease of finding and accessing this lounge.  AeroMexico Salon Premier The Salon Premier lounge is the lounge for customers flying in AeroMexico's business class called Clase Premier. Christina and I had access to the lounge via my Priority Pass membership. Once we found the lounge we were given a very cold greeting by the check-in agent. He did not say hi or welcome when he saw us. I handed him my electronic Priority Pass card and he asked for my boarding pass which I let him know was also on my phone. After a few minutes he let us into the lounge. AeroMexico's staff really were not friendly at all which was a significant contrast with our amazing experience at the Hilton Mexico City Reforma and throughout our stay in Mexico City. Entering the lounge on the left in a very dimly lit area were newspapers and a wall with clocks showing times from cities around the world. The lounge was very loud with lots of boarding calls, loud conversations, and a soccer match playing on TV. The lounge had two bars one when you entered and one to the right of the entrance at the far end of the lounge. We walked through the lounge looking for seating and ended up in a much quieter area. This area near the Desertika Spa had red chairs in the center with lamps next to each chair and several semi-private areas to the side with eight black chairs each. While we were sitting here I was surprised that the spa was fairly busy with consistent traffic throughout our time in the lounge.  Salon Premier Seating At the rear of the lounge near the second bar was an area with a wide selection of alcoholic drinks and non-alcoholic drinks and some snacks. The drink selection included a number of Mexican beers such as Bohemia, soft drinks, bottles of juice, and large containers of water.  Salon Premier Drink Options The food selection at this lounge was pathetic. They had celery, mini-carrots, tortilla chips, and cold ham sandwiches. During our time at the lounge they also brought out some warm mini-hot dogs which were terrible. On the positive side we saw one person ask the staff to bring a drink order to his seat and the staff member did so. However, staff members were difficult to find and in our room took about 20 minutes for a staff member to clear plates. Finally, the lounge made boarding announcements which were loud and nearly incomprehensible because of a muffled microphone.  Lounge Food Selection Overall, this was a poor lounge experience. Even if you have complimentary access through Priority Pass I would recommend grabbing some drinks at this lounge and leaving. I was surprised that this is the ground experience that AeroMexico provides to its business class passengers. Boarding We exited the lounge and headed towards our gate 53 for our flight to Atlanta. Terminal 2 is the newer terminal at MEX and is the home of all Delta and AeroMexico flights along with flights on AeroMar and Copa. I was impressed by the modern look of the terminal which was well lite with light emanating from what looked like polka dots throughout the ceiling. As we walked to our gate the terminal was really warm something I did not like. Boarding started eight minutes late. Check-in agents held up signs to start boarding for the business class cabin something that I had never seen before. Because of our discounted economy tickets we once again boarded in Zone 3.  MEX Gate 53 Plane and Seats This was my third Delta plane type on this trip and it was surprisingly solid for a A319. Generally, the A319 plane is used for short haul flights so the approximately 3 hour journey from MEX-ATL was on the outer limits of a comfortable A319 journey. However, I found this A319 to be a lot more comfortable than American Airline's version of the plane. We were seated in row 13 and despite boarding the plane in Zone 3 there was still space in the overhead bins since this plane featured the new larger overhead bins. The seats are about an inch wider than most of American Airlines A319 seats and the plane felt like it had more legroom and better pitch (space between middle of two seats).  Delta A319 Seats The plane also had shared AC power plugs beneath the set of seats in front of us. Because we were seated in row 13 one row behind Comfort+ (Delta's extra legroom seats) the Comfort+ seats in front of us had a convenient extra pocket which was nice for storing a phone. One additional feature that I appreciated on this plane was the updated bathrooms. There were two bathrooms at the rear of the plane which featured touch-less faucets a nice feature which I wish American Airlines would install on more of their planes.  Comfort+ Seatback Pocket Our flight ended up departing six minutes early but we taxied for about 40 minutes. I am not sure what caused this delay or if it is a typical experience at MEX but it was quite frustrating. Despite the extending taxi on the runway we ended up arriving eight minutes early which indicated to me that Delta a long taxi is normal on this route and Delta plans the scheduling accordingly. In-Flight Entertainment The A319 featured touchscreen in-flight entertainment (IFE) at every economy seat. This entertainment screen was very responsive unlike the one on Delta's 737-800. The IFE also featured a lot more options than the 737-800 and had a USB charger below the screen. My one disappointment was that the Live by Dish did not work on this flight. I wondered if this had to do with the fact that we were outside of the U.S. but even as we approached ATL it still did not work.  Delta A319 IFE Screen Meal Just like my flight from ATL-MEX this flight featured a meal service something which is not typically offered on Delta's flights to/and from Mexico. As I mentioned in my ATL-MEX review I suspect this has to do with Delta's partnership with AeroMexico which has its hub at MEX. The flight attendants came around with a choice of Biscoff cookies and a snack mix to start. I chose the snack mix and Christina chose the Biscoff cookies. This time for a meal we were offered a choice between a turkey sandwich and a fruit and cheese plate. Since I chose a sandwich on the last flight I chose the fruit and cheese plate this time and Christina chose the sandwich. Both came with a Minion sweet roll as desert and my cheese plate had three slices of cheese and some grapes. Overall, the fruit and cheese plate was a solid snack but certainly not a meal as it was advertised. Christina found her sandwich to be more substantial but average in taste. I appreciate that Delta serves a "meal" on this flight at all but I would not come into this flight hungry.  Delta MEX-ATL Meal Service Service
On my four flights with Delta this trip I saw both the highs and low of Delta's service and I would consider this flight a low. While I thought the flight attendant working first class was friendly and even came back to help clean up near the end of the flight. I thought the flight attendants working economy were not friendly. One flight attendant in particular was impatient with passengers. One passenger asked her what the meal options were and she grew frustrated at him and said give me a minute to regroup before she gave him the two options. Then later on as she served another passenger she said thank you for actually knowing the options and not asking me. I just found this to be a rude attitude to have with passengers just asking her a question. Take Away Overall, this was a solid flight on this Delta narrow body jet and a terrible experience at the AeroMexico lounge. After this flight I appreciated the additional overhead bin space, legroom, seat width, updated bathrooms, and inflight snack despite the poor service. I would recommend flying Delta's A319 on this route but spending as little time as possible in the AeroMexico lounge. |
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