Rollercoaster Ride Through The Storm: Delta A320 Economy Atlanta (ATL)- Washington (DCA) Review11/4/2018 By RamonRamon is the creator of Travelling Companion. He focuses on flight review, hotel reviews, and helping stretch your travel dollars, miles, and points further. Flight Summary Delta hit a low in passenger comfort on this flight and its operations team should have cancelled this scary rollercoaster ride. Pros-Great Delta Pilots. Cons- Aggressive Delta Operations, Bad Delay Notifications, Glitchy In-Flight Entertainment. A Weekend in Mexico City Trip Report A Weekend in Mexico City Trip Overview Delta A321 DCA-ATL Review Delta Boeing 737-800 Economy ATL-MEX Review Hilton Mexico City Reforma Review Exploring Mexico City Delta A319 Economy MEX-ATL Review Delta A320 Economy ATL-DCA Review The Club at ATL We got off of our flight from MEX and took the ATL train to terminal F to visit the Club at ATL which I have access to as part of my Priority Pass membership. The Club brand is used for a set of independent airport lounges across the U.S. which partner with lounge memberships such as Priority Pass to grant access to members. The Club at ATL is located in Terminal F, the international, terminal at ATL. As we entered the lounge to check-in it was a zoo. This lounge was very loud, overcrowded, and there was still a line at the check-in desk for additional patrons to enter. Once it was our turn the check-in agent told us that we could enter but were unlikely to find any seats. I agreed to enter just so I could get a sense of the amenities in the lounge for the blog. I can tell you this lounge is not even worth visiting. This was definitely the most full I have ever seen any lounge and their was not a single seat available and the noise was worse than sitting in the terminal. I imagine the huge crowds were due to the evening international departures. I checked out the food and it looked disgusting and picked apart. This was one of the worse lounges I have ever seen and made American Airline's Admirals clubs look good. The Club at ATL really needs to expand their space. This lounge was terrible and my advice would be stay away. Boarding We left the lounge and headed to gate T5. The T-Gates have a Admirals Club next to T-11 but we did not check it out since it was already closed. As we walked up to the gate, which was full of people, the check-in agent announced that the flight was delayed because we were waiting for a new flight crew. I assumed the original crew had flown their allowable hours today so we needed a new crew. Despite the delay neither the Delta app nor the screen at the gate were updated with the new departure time prior to boarding. Passengers rely on accurate information about the flight and the fact that Delta did not update the time despite knowing about the delay is disrespectful of the customers time and shows a need to continuing improving there delay notifications. After a long wait there was no additional communication until the gate agent started making pre-flight announcements. In one of the announcements the agent said that the FAA restricts passengers to only one carry on and one personal item when there is in fact no such FAA rule and this is regulated by the airlines. I found this telling and it showed that some additional training is needed to make sure airline employees share accurate information with passengers. Overall, the customer service from the gate agents and Delta information technology was poor. After piling everyone onto the plane we ended up departing 14 minutes late. In-Flight Entertainment On the surface the in-flight entertainment (IFE) system on this flight seemed the same as the IFE on the A321 and A319. However, the IFE on this aircraft functioned the worse of any of the Delta flights. About half way through the flight the IFE system stopped working all together. Once it came back online it only allowed passengers to choose from a handful of films in French. I am not sure if this functionality was due to a poor IFE system on the plane or the bad weather but throughout the second half of the flight it continued to be glitchy and nearly non-functional. On the surface the in-flight entertainment (IFE) system on this flight seemed the same as the IFE on the A321 and A319. However, the IFE on this aircraft functioned the worse of any of the Delta flights. About half way through the flight the IFE system stopped working all together. Once it came back online it only allowed passengers to choose from a handful of films in French. I am not sure if this functionality was due to a poor IFE system on the plane or the bad weather but throughout the second half of the flight it continued to be glitchy and nearly non-functional. Weather and Turbulence The flight attendants started beverage service and offered us a complimentary drink and snack. However, they abruptly ended service after row 14 when the captain came on the speaker and asked for the flight attendants to be seated due to rough weather ahead. The weather throughout the flight was so bad that the flight attendants never got back up again for beverage service. As we continued flying we flew directly into a thunderstorm and the plane violently shook due to the turbulence. We entered the clouds and the weather caused the plane to go up and down like a rollercoaster ride. I have been through bouts of turbulence many times on a plane but this was some of the worse I have experienced. The weather and turbulence continued throughout the rest of the flight and passengers grew more and more nervous and uncomfortable on the plane. As we started our descent it was clear we were flying through a thunderstorm and it was raining hard outside our window. As we continued to descend there was zero visibility and we could not see the runway until seconds before we landed. This was one of the worst bouts of weather I have been through and one of my worst experiences ever on a plane. When we were finally let off Christina ran to the bathroom and threw up due to all of the tossing and turning of the plane. Afterwards I looked up our flight path and saw that we had indeed flown directly through a bad thunderstorm one that spawned a tornado in Virginia. The flight path showed that the pilot attempted to take us through the weakest part of the storm but it was still a terrible passenger experience. Take Away
This was one of the worst flights I have ever taken. It started with bad delay notifications by Delta, continued with a glitchy IFE system, and ended with what felt like a rollercoaster ride. I found Delta's reputation for operating during inclement weather is well earned but sometimes their operations can be too aggressive. Be aware of this on your next Delta flight during inclement weather.
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By ChristinaChristina writes and edits Travelling Companion. Her writing covers expeditions, food, and culture for the blog. ![]() A Weekend in Mexico City Trip Report A Weekend in Mexico City Trip Overview Delta A321 DCA-ATL Review Delta Boeing 737-800 Economy ATL-MEX Review Hilton Mexico City Reforma Review Exploring Mexico City Delta A319 Economy MEX-ATL Review Delta A320 Economy ATL-DCA Review For Ramon’s 30th birthday, we celebrated by visiting his 30th state Louisiana. My 30th was just a few months after his, and I was not sure how I wanted to spend it. Ramon was a hawk, looking for last-minute flight deals when Mexico City popped up. I have never been to Mexico City, but I have multiple friends who raved that the city is great. Food? Check. Art? Check. Culture? Check. Night Life? Check. So arming ourselves with a few suggestions for places to visit, we booked my 30th birthday weekend trip to MXDX. Here are some of the best things we saw and did on this quick trip: Hemiciclo a Juarez Right outside our hotel was a monument to a past Mexican president, Bendito Juarez. History nerds that we are, Ramon and I happily learned a lot about this amazing man throughout this stay. President Juarez pops up in murals, buildings, and music while walking the streets of Mexico City. Bendito Juarez was an indigenous president from Oaxaca who led Mexico through their Liberal Reform and the French Invasion. Palacio de Bellas Artes The Palacio de Bella Artes (Palace of Fine Arts) is best known for its striking architecture, along with Diego Rivera’s Man, Controller of the Universe. The original version, Man at a Crossroads, was in New York City but was destroyed by Rockefeller because of the anti-capitalism message. It is hard not to be taken aback by this piece. Ramon, who is not as enthusiastic about the arts as I am, really enjoyed taking in the mural, discovering various historical and symbolic aspects. I recommend going to the Palacio de Bella artes when it first opens. By the time we left, the place was taken over by various school and tour groups. Zócalo Zócalo is the main city square in Mexico City, the country’s version of the National Mall, but a deeper history. Zócalo was the main square during Aztec times and is now where the majority of national government business convenes. Aztec roots are not forgotten.You will find street performers dancing traditional Aztec dances, wearing traditional Aztec garb, and providing spiritual offerings and/or cleansing for a few pesos. They are definitely worth a few minutes of your time to stop and enjoy some culture. Attached to the Zocalo is the Mexico City Metropolitan Cathedral, Templo Mayor Museum, and the National Palace. Mexico City Metropolitan Cathedral Ramon and I did a quick walk through the Cathedral, as we knew we had limited time in the city. Similar to the other cathedrals, inside you will find various chapels dedicated to various saints, along with a crypt where archbishops are laid to eternal rest. The most striking thing from this stop was learning the Spaniards used sacred ground from the Aztecs to build the church. Before entering the cathedral, there are two large glass windows on the ground that show the archeological dig of the Aztec holy ground. Templo Mayor For the Templo Mayor, I suggest carving out a half day. This is an archeological site of the main Aztec Temple. It is breathtaking. I recommend either bushing up on Aztec history or going with a tour guide. I feel like we may have missed some important aspects of the temple. At the end of the archeological site is a beautiful museum where you can walk through the various artifacts from the dig. A worker from the museum asked if we would like to have a personal tour guide. We took him up on the offer, and so glad we did. He made the history come alive while we looked at jewelry, bones, and codex writings. Best part, it was free! We only went through the first floor of the museum since we already clocked four hours in Templo Mayor, and had to keep going. Warning: There are multiple human skulls on display, mostly from human sacrifice from the Aztecs. It is sobering, but a real part of human history. Palacio Nacional The Palacio Nacional (National Palace) has two main attractions in addition to its unique architecture. Diego Rivera has another mural describing the history of Mexico. There is also a small museum where you can walk through the rooms occupied by President Juarez, and learn more about his remarkable life. What kept us longer at the Palacio Nacional was a group of high school kids dancing Ballet Folklorico. Ballet Folklorico is a type of national folk dance, and each state has its own specialty. Seeing the dancers was a great reminder of just how size and diversity of Mexico. Each group danced their local folk dance for the tourist, and they were fantastic. Miralto After a long day in the main square, Ramon and I decided to take it easy for a nice long dinner at Miralto. Miralto is located in the Torre Latinoamericana and was a suggested stop from Ramon’s cousin for the uncompromising views of the city. The views did not disappoint. We scheduled ourselves to be there just before sunset to watch the city turn from day to night, and we were memorized of seeing the city breathe full of life. The food was forgettable; there are way better places to eat in the city. I recommend getting a drink at the bar for these views, without needing to pay for entry to the observatory, and skipping the food. Plaza de La Solidaridad Across the street from our hotel is a small plaza called the Plaza de La Solidaridad (Plaza of Solidarity). During the day, it is an open air shop, where local people are selling food, clothes, and gadgets. This is a perfect place to stock up on gifts, and to try out some street food. At night, this plaza comes alive with a local band, and some of salsa dancing. Ramon and I joined the party, hoping to dance off a few extra calories, before heading in for the night. Diego Rivera Mural Museum Similar to President Juarez, Diego Rivera is everywhere. This museum is a few feet from our hotel, and finishing up restorations. We squeezed this visit in before heading to the airport. Because it was not in its full glory, the cost to get in was waved. The only piece open to the public was Rivera’s most famous painting, Dream of a Sunday Afternoon in the Alameda. Another complex piece, it would have been helpful to have someone or something walk us through the painting. It was overwhelming and beautiful. Overall, seeing the city made two things clear. 1. We were correct in focusing in one district for the first visit. 2. We need to return. Some hardest parts to handle were, the size of the city, the number of people in the city, the air quality, and the altitude. Mexico City is very large. Overlooking the city from Miralta, I felt overwhelmed knowing I could never discover all of Mexico City. The city also has so many people within the borders. It is home to roughly nine million people within the proper city limits, and close to 21 million people in the greater urban area. Walking the streets can feel suffocating, especially for someone who has claustrophobia. One quiet time when we were able to enjoy the city without the sea of people was early in the morning on Saturday and Sunday. On these mornings the street in front our hotel, Avenida Juarez was closed to cars. We watched numerous people walking and biking up and down the street without a car in sight. Mexico City can also suffer from poor air quality, and it is high in altitude. By the end of the first day, I knew we could not push ourselves the next day, and was happy to partake in hotel amenities.
All that being said, Mexico City has a spirit, unlike any other city. Ramon and I fell in love with Mexico City. The people are warm and welcoming, the culture is comfortable, and the city is beautiful. We have so much more we want to see, guaranteeing our return. What do you recommend for us to visit on our next trip to Mexico City? |
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